LanguageLine Solutions · 22 hours ago
Regional Vice President
LanguageLine Solutions is a leading language access company, and they are seeking a Regional Vice President to oversee and drive the company’s sales operations and strategic initiatives within a defined region. The role involves developing a regional business plan, managing a sales team, ensuring customer satisfaction, and driving revenue growth.
Language LearningNatural Language ProcessingTranslation Service
Responsibilities
Develop and execute a comprehensive regional business plan that includes revenue commitments, market expansion strategies and operational efficiencies
Lead the regional sales team to achieve and exceed revenue commitments by identifying net new business opportunities, developing strategic partnerships, and managing existing client relationships and expansion of solutions
Oversee all regional operations, ensuring the delivery of high-quality language access services on time and within commitment. Implement best practices for quality control and process improvement
Recruit, train, and mentor a high performing team of sales professionals. Foster collaborative and results-driven work environment
Ensure 100% customer satisfaction by understanding client needs, resolving issues, and maintaining strong client relationships. Implement customer feedback mechanisms for continuous improvement
Identify and evaluate opportunities for market expansion within the region, including new industries, geographic areas, and service offerings
Manage the regional commitment, monitor financial performance, and make data-driven decisions to maximize profitability
Ensure compliance with industry standards and regulations. Implement quality assurance measures to maintain the company’s reputation for accuracy and reliability
Provide regular updates to the Chief Sales Officer on regional performance, challenges, and opportunities. Communicate company strategies and objectives to the regional team
Qualification
Required
Bachelor's degree in business, linguistics, or related field
Minimum of 10 years of experience in the language services industry, with a track record of progressive leadership roles
Proven experience of achieving and exceeding revenue targets
Strong understanding of interpretation and translation services, including technology and industry trends
Exceptional leadership, communication, and interpersonal skills
Demonstrated ability to build and maintain strong client relationships
Strong analytical and problem-solving skills
Proficiency in Microsoft Office
Willingness to travel within region as needed
Candidates must be authorized to work in the US without the need for visa sponsorship
Preferred
Master's degree in business, linguistics, or related field
Experience with Salesforce CRM software
Company
LanguageLine Solutions
LanguageLine Solutions is the global langauage solutions provider of on-demand, spoken interpretation and translation services.
Funding
Current Stage
Late StageTotal Funding
unknown2016-09-19Acquired
Leadership Team
M
Michael McFerrin
Co-Founder
J
Jeff Munks
Founder
Recent News
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