Monster Energy · 1 month ago
Customer Operations Claims Representative
Corona, CA
Full-time
Onsite
Entry Level
$17/hr - $23/hr
1+ years expMonster Energy is a dynamic and unconventional company that values risk-takers and game-changers. In the role of Customer Operations Claims Representative, you will manage the complete order lifecycle in SAP, ensuring exceptional service through effective communication and coordination with sales, supply chain, and logistics teams.
EnergyFood and BeverageFood Processing
Responsibilities
Order Lifecycle Management in SAP: Enter, validate, and maintain customer orders in SAP. Ensure pricing, quantities, and delivery dates are accurate
Cross-Functional Coordination: Collaborate with Sales, Supply Chain, and Logistics to resolve order issues. Communicate proactively on delays or changes
Customer Communication and Issue Resolution: Provide timely updates to customers on order status. Investigate and resolve discrepancies or complaints
Reporting: Prepare reports for internal stakeholders
Continuous Improvement and Process Support: Participate in projects to improve order management processes
Qualification
Required
Order Lifecycle Management in SAP: Enter, validate, and maintain customer orders in SAP. Ensure pricing, quantities, and delivery dates are accurate
Cross-Functional Coordination: Collaborate with Sales, Supply Chain, and Logistics to resolve order issues. Communicate proactively on delays or changes
Customer Communication and Issue Resolution: Provide timely updates to customers on order status. Investigate and resolve discrepancies or complaints
Reporting: Prepare reports for internal stakeholders
Continuous Improvement and Process Support: Participate in projects to improve order management processes
Preferred
Bachelor's Degree in the field of Communications, Supply Chain, or related field of study
1-3 years of experience in Customer Service
1-3 years of experience in Supply Chain Operations
Proficient in Microsoft Office Suite
SAP experience
Company
Monster Energy
Monster Energy is a beverage company.
5001-10000 employees
H1B Sponsorship
Monster Energy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (4)
2023 (2)
2022 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
D
Dan McHugh
CMO
Recent News
Company data provided by crunchbase