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Cuyahoga Community College · 1 month ago

Office Assistant, Upward Bound

Cleveland, OH

Full-time

Onsite

Entry Level

$34K/yr - $39K/yr

2+ years exp

Cuyahoga Community College is seeking an Office Assistant for their Upward Bound program. This role provides a full range of secretarial and scheduling support, maintains records, and assists in program activities to ensure efficient operations.

EducationHigher EducationUniversities

Diversity & Inclusion

Responsibilities

Provides a full range of secretarial and scheduling support

Establishes and maintains computerized records and student folders of all participants served by the Program

Maintains accurate and up-to-date records of program participants, academic progress, and related APR data

Assists in procuring office and program supplies and equipment

Assists in monitoring expenditures and compiling information for budget preparation

Prepares all program correspondence, handles details, and makes arrangements for all program activities

Monitors student attendance and tracks student participation in preparation for stipend distribution

Maintains federal-mandated paperwork for the department, as well as required college documents

Answers phones and screens incoming calls and mail; responds independently to inquiries, drafts responses for leadership review, or refers as appropriate

Coordinates and arranges scheduled meetings, makes appointments, prepares agendas, reserves, and prepares facilities

May manage supervisor’s calendar and schedule his/her appointments

Arranges programs, events, or conferences at other venues by arranging for facilities and caterer, issuing information or invitations, coordinating speakers, and controlling event budgets

Composes and prepares both routine and confidential correspondence, letters, memos, forms, reports, and other documents

May prepare records, agendas, notices, and minutes

Provides clerical support to the Upward Bound Math/Science staff

Attends meetings, conferences, and school events, as needed

Arranges travel plans and itineraries and compile documents for travel-related activities

May provide functional supervision to work-study students, and student assistants as needed

Performs other duties as assigned

Qualification

Microsoft Office SuiteOrganizational skillsTime-management skillsCustomer serviceScheduling proficiencyCommunication skillsAttention to detailProblem-solving skillsResearch skillsVirtual platform proficiencyTeam collaborationConfidentiality

Required

Associate's Degree and/or a minimum of two years of experience in an administrative role with scheduling responsibilities in a fast-paced, multi-client environment

Demonstrated experience making sound decisions that affect a work unit or team

Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations

Possesses strong organizational and time-management skills

Possesses excellent written, verbal, and interpersonal communication skills

Ability to foster a team environment and work collaboratively

Ability to research effectively

Works accurately with great attention to detail

Excellent customer service skills and proven ability to develop and sustain productive customer relationships

Ability to effectively accept direction from multiple levels of the College in various departments

Possesses working knowledge of administrative and scheduling concepts, practices, and procedures with the ability to apply them to varied situations

Demonstrated proficiency with Microsoft Outlook, Word, Excel, and PowerPoint

Demonstrated basic proficiency in Banner, Blumen, or equivalent programs