Leslie's · 6 hours ago
Customer Service Rep -Spring Dance Hot Tub
Jamison, PA
Full-time
Onsite
New Grad, Entry Level
$20.24/hr - $22/hrLeslie's is a well-established company in the hot tub industry, and they are seeking a friendly and detail-oriented Customer Service Representative to join their team at Spring Dance Hot Tubs. The role involves being the first point of contact for customers, assisting with service appointments, processing orders, and providing product information and support.
Consumer GoodsE-CommerceRetail
Responsibilities
Greet and assist customers in person, over the phone, and via email with professionalism and care
Schedule service appointments and coordinate with our service team to ensure smooth follow-through
Process orders, payments, and warranty claims accurately and efficiently
Provide product information and troubleshooting support to help customers get the most out of their hot tubs
Maintain accurate records in our CRM and POS systems
Handle customer concerns with empathy, ensuring issues are resolved quickly and effectively
Support day-to-day office operations and assist with administrative tasks as needed
Qualification
Required
High school diploma or equivalent required
Previous experience in customer service or administrative support
Strong communication, organization, and problem-solving skills
Comfortable multitasking in a fast-paced environment while maintaining a positive attitude
Proficient with Microsoft Office and CRM software
A team player who genuinely enjoys helping others
Preferred
associate degree preferred
Benefits
Extensive paid training
Comprehensive and flexible suite of benefits package
401K with company match
Team member discounts
Rewards for top performers
Career advancement opportunities
Company
Leslie's
In March of 1963, a one-man pool supply operation working out of a backyard shed in North Hollywood, California, began.
Founded in 1963
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-10-28IPO
2017-01-17Acquired
Leadership Team
Jason McDonell
Chief Executive Officer
Ben Lindquist
Senior Vice President, General Counsel & Corporate Secretary
Recent News
2026-01-16
2026-01-09
2026-01-09
Company data provided by crunchbase