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Doma · 3 weeks ago

Disbursement Associate

Arlington, TX

Full-time

Onsite

Entry Level

1+ years exp

Doma Technology LLC offers innovative solutions for the real estate industry, aiming to simplify the closing process for lenders and homeowners. The Disbursement Associate is responsible for managing settlement funds, ensuring accuracy in disbursements, and providing excellent customer service while collaborating with team members to enhance workflow efficiency.

Artificial Intelligence (AI)Commercial Real EstateInsurTechMachine LearningReal Estate

Responsibilities

Receipt incoming balanced settlement funds, escalating more complicated ones to more senior team members

Disburse all on-time outgoing settlement funds in accordance with Closing Instructions and fully executed Closing Disclosure

Review all funds for accuracy prior to disbursement including dollar amount, payee information, wire information and payment address

Communicate internally and with lender on follow up on returned checks, checks on hold

Communicate with lender on refund reviews

Communicates internally to ensure on-time disbursements

Qualification

Title & escrow disbursementCustomer service experienceAttention to detailOrganizational skillsCommunication skillsProactive attitudeMulti-taskingAdaptability to process changesProficient in computer programsResWareTitle/escrow licensesTeam player

Required

Has 1+ year(s) of title & escrow disbursement experience with demonstrated success

Excellent phone, email, face-to-face and remote communication skills

The ability to multi task and focus as required and to be proactive

Ability to thrive in a fast-paced, metrics-driven work environment

Extreme attention to detail and organizational skills, knowledge of title insurance, regulatory guidelines, and legal documents is a plus

Open minded to process changes, continuous system updates and enhancements

Proven customer service experience

Have a driven, positive attitude and ability to work as a team player

Proficient in using various computer programs and ability to navigate educational company provided resources

Preferred

Experience processing files in ResWare

Possession of individual title and/or escrow licenses

Benefits

Medical/dental/vision insurance

401(k)

Generous vacation time

Paid bonding leave

Work/Life Balance - We encourage taking Paid Time Off (PTO)!

12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)

Incredible medical, dental, and vision benefits options to allow you to customize to you and your family’s needs that all start in the following month following your first day of employment

Health Savings Account (HSA)

401K with company match program

Short-Term & Long-Term Disability

Supplemental Life and AD&D Insurance

Critical Illness, Injury and Hospital Insurance