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Heritage Bank · 1 month ago

Bank Teller - Part Time

Mukilteo, WA

Full-time, Part-time

Onsite

New Grad, Entry Level

$20/hr - $24.84/hr

0+ years exp

Heritage Bank is committed to delivering exceptional financial services to customers, and they are seeking a part-time bank teller to assist customers with their financial goals. The role involves providing exceptional customer service, handling routine transactions, and supporting branch sales efforts.

BankingFinancial Services

Responsibilities

Builds and maintains strong relationships and provide exceptional customer service to internal and external customers

Performs routine paying / receiving duties and maintains an accurate cash drawer in accordance with assigned Authority limits

Promotes, explains, and refers bank products and services based on customer needs

Maintains confidentiality when handling customer requests and transactions

Complies with all policies, procedures, security, and regulatory requirements

Actively participates in branch marketing and sales promotions

Contributes to the success of the team by sharing in all branch administrative duties as required and assigned

Qualification

Customer service experienceCash handling experienceProficient computer skillsBank productsMath skillsLearn new technologiesComply with regulationsDetail-orientedOrganizational skillsProblem-solving skillsCommunication skills

Required

Level I - 6 months customer service experience - required

Level II - 1-year recent cash handling and customer service experience in a financial services industry - required

High school diploma or equivalent

Ability to operate standard office equipment, proficient computer skills, and ability to adapt to and learn new technologies quickly

Gains working knowledge of, and ensures bank activities, and job responsibilities are performed in compliance with, all state and federal banking laws and regulations

Understands and complies with all policies, procedures, standards and guidance relevant to assigned job responsibilities

Detail-oriented with strong organizational and problem-solving skills

Demonstrated ability to provide an exceptional level of customer service

Demonstrated math skills with an understanding of debit and credit relationships and negotiable instruments

Ability to gain working knowledge of bank products and services

Ability to read, write, speak and understand English well. Excellent written and oral communication skills

Valid driver's license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions and attend required training