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National General · 1 day ago

Telephone Claims Adjuster - National General

Ontario, CA

Full-time

Hybrid

Entry, Mid Level

$45K/yr - $99K/yr

2+ years exp

National General is a part of The Allstate Corporation, which offers various insurance products through a network of independent agents and directly to consumers. They are currently hiring an experienced Auto Telephone Claims Adjuster responsible for investigating automobile accidents and managing claims negotiations.

FinanceFinancial ServicesInsurance

No H1B

Responsibilities

Handles investigation regarding all aspects of auto claims (coverage, damages, subrogation) with the exercise of discretion and independence within increased level of authority

Applies intermediate understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Determines subrogation or fraud potential and how to handle

Identifies customer needs and works to meet those needs using appropriate customer service skills

Recognizes and identifies body parts of a vehicle and understanding of other potential property damage

For claims involving fraud or subrogation, partners with assigned reps from those areas to achieve best outcome

Qualification

Auto claims adjustingInsurance policy knowledgeCustomer service orientationProblem solving skillsProficient in WordOutlookAnalytical skillsCommunication skillsTime management skills