Customer Service Associate-City Center jobs in United States
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Van Cleef & Arpels · 9 hours ago

Customer Service Associate-City Center

Van Cleef & Arpels is a luxury brand seeking a Customer Service Associate to assist clients and the Sales Team in a fast-paced environment. The role involves managing after sales service and supporting sales associates while ensuring efficient communication and service delivery.

BeautyConsumer GoodsJewelry
badNo H1Bnote

Responsibilities

Manage product registration for repairs and maintenance
Obtain updates from service facilities and factories and assisting sales associates with client communications
Ensure that After Sales Service statistical information and inventory results are correct
Consult with Management or members of the Sales Team on related After Sales issues

Qualification

Customer ServiceSales AdministrationLuxury Industry ExperienceMicrosoft OfficeSAP

Required

At least 2 years of experience in a Sales Administration or Customer Service role
Valid work authorization for employment in the USA

Preferred

Bachelor's degree
Experience in luxury watches or jewelry industry
Proficiency with Microsoft Office
Proficiency with SAP

Benefits

Medical, dental, and vision programs
Health savings and flexible spending accounts
Life insurance
Disability benefits
401(k) with employer match
Paid time off
Wellness reimbursement benefit
Access to the employee assistance program
Volunteer days off

Company

Van Cleef & Arpels

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Van Cleef & Arpels is a French luxury jewelry, watch, and perfume company.

Funding

Current Stage
Late Stage

Leadership Team

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Helen King
President & CEO, Americas
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Linda Kwon
Executive Assistant to President & CEO Americas
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Company data provided by crunchbase