Van Cleef & Arpels · 7 hours ago
Customer Service Associate
New York, United States
Full-time
Onsite
Entry Level
$30/hr - $32/hr
2+ years expVan Cleef & Arpels is a luxury jewelry company seeking a Customer Service Associate. The role involves assisting clients and the Sales Team in a fast-paced environment, managing product registrations, and ensuring efficient After Sales Service.
BeautyConsumer GoodsJewelry
No H1B
Responsibilities
Manage product registration for repairs and maintenance
Obtain updates from service facilities and factories and assisting sales associates with client communications
Ensure that After Sales Service statistical information and inventory results are correct
Consult with Management or members of the Sales Team on related After Sales issues
Qualification
Required
At least 2 years of experience in a Sales Administration or Customer Service role
Valid work authorization for employment in the USA
Preferred
Bachelor's degree
Experience in luxury watches or jewelry industry
Proficiency with Microsoft Office and SAP
Benefits
Medical, dental, and vision programs
Health savings and flexible spending accounts
Life insurance
Disability benefits
401(k) with employer match
Paid time off
Wellness reimbursement benefit
Access to the employee assistance program
Volunteer days off
Company
Van Cleef & Arpels
Van Cleef & Arpels is a French luxury jewelry, watch, and perfume company.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Helen King
President & CEO, Americas
Linda Kwon
Executive Assistant to President & CEO Americas
Recent News
Company data provided by crunchbase