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Van Cleef & Arpels · 1 day ago

Sales Manager Costa Mesa CA

Costa Mesa, CA

Full-time

Onsite

Mid, Senior Level

$130K/yr - $145K/yr

5+ years exp

Van Cleef & Arpels is a luxury retail company seeking a Sales Manager to elevate client experiences and drive sales. The role involves developing client strategies, leading sales teams, and ensuring exceptional service standards in the boutique.

BeautyConsumer GoodsJewelry

Responsibilities

Collaborate with the Boutique Director to support and lead the sales team to consistently achieve or exceed sales targets, maintaining a strong presence on the sales floor

Develop and implement client development strategies with new and existing clients, as well as prospecting in the database, while creating a long-term sales strategy to boost loyalty and sales volume

Guide the team in achieving performance goals through feedback, coaching, and successful sales closures

Lead by example on the sales floor, motivating the team, and aiding the Boutique Director in crafting short and mid-term strategies for client attraction, conversion, and retention

Ensure the delivery of exceptional customer service, elevating the boutique experience to drive sales growth

Assist Boutique Director in supporting and guiding the team in upholding all aspects of Van Cleef & Arpels standards regarding policies and procedures, maintaining a high level of operational standards

Qualification

Luxury retail experienceSales managementClient development strategyCRM initiativesExcelWordNetworking abilitiesFluency in foreign languageCommunication skillsProblem-solving skillsInterpersonal skills