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QUANTALEAP · 1 month ago

Senior Jira Application Administrator

United States

Full-time, Part-time, Contract

Remote

Senior Level

QUANTALEAP is seeking a Senior Jira Application Administrator for a contracted role with the State of LA. The role involves providing part-time support and administration of Jira, including maintenance, troubleshooting, and overseeing external application integrations.

Information Technology & Services

Responsibilities

Part time support with an estimated average of fifteen (15) hours per week

Respond to State communication, initiated by the State during the State’s core hours as stated in the Period of Performance section, within 1 hour of communication being sent for communication clearly marked as 'critical' or 'emergency' and within 2 hours of communication being sent for all other communication

Assist with emergencies and critical deadlines on State holidays, weekends, and hours outside of the State’s core business hours

Provides maintenance, support, troubleshooting, and updating/upgrading of Jira

Oversee the administration, configuration and support of Jira, external application integrations (ex: GitHub and Bamboo), and Atlassian Marketplace 3rd party applications

Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and/or users

Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work

Assist State personnel and/or other outside resources with upgrades of the Jira environment as necessary

Qualification

Jira administrationJira upgrade experienceBash scriptingSQL Server database managementRHEL command lineJQL constructionAtlassian support interactionTrainingHTML/JavascriptLoad balancing understandingTechnical documentationMentorship

Required

Experience performing upgrade of multi-node data center instance (9.x version minimum)

Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.)

Experience creating and updating Bash scripts

Experience maintaining CRON table entries

Experience creating and updating Groovy scripts

Experience using RHEL command line

Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary

Experience with TSQL and creation/alteration of SQL Server database objects (e.g., stored procedures, views, tables, etc.)

Experience performing Jira project configuration including customized workflow postfunctions, custom listeners, custom events, and complex work item security schemes

Experience constructing JQL including advanced functions