VOA Northern Rockies ยท 1 month ago
CASE MANAGEMENT SUPPORT SPECIALIST
Sheridan, WY
Full-time
Onsite
Entry, Mid Level
2+ years expVolunteers of America Northern Rockies is dedicated to providing supportive services for veteran families, and they are seeking a Case Management Support Specialist to assist with the admissions process and coordinate with other agencies. The role involves providing referrals, assisting service coordinators, and participating in care coordination activities.
Non-profit Organization Management
Responsibilities
Assisting potential clients through the admissions process to include enrollment into the program
Provide referrals to other agencies and resources to ineligible persons
Assist Service Coordinators in obtaining and reporting necessary program documentation
Assist Service Coordinators in client contact, particular in Emergency Housing Assistance
Participate in coordinated entry and continuum of care coordination activities with other supporting agencies at the state/municipality level
Other duties as assigned
Qualification
Required
Associate degree in business plus two (2) years of business, customer service, human service, or relevant experience
High school diploma or equivalent plus a minimum of three to four (3-4) years of business, customer service, human service, or relevant experience
Proficient with a variety of computer software programs, including but not limited to Microsoft Suite and electronic databases
Preferred
Associate degree in business plus two (2) years of related work experience
Prior case management experience in social work and/or behavioral health
Company
VOA Northern Rockies
Volunteers of America is a national, nonprofit, faith-based organization dedicated to helping those in need rebuild their lives and reach their full potential.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Heath Steel
Executive Vice President- Chief Business Officer
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