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Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) · 1 month ago

Allergy Technician

Charlotte, NC

Full-time

Onsite

Entry Level

3+ years exp

Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA) is a premier healthcare provider specializing in eye, ear, nose, and throat services. The Allergy Technician plays a vital role in delivering high-quality allergy testing and treatment services, ensuring patient safety and comfort while managing various clinical and administrative responsibilities.

CommunitiesHealth CareMedical

Growth Opportunities

Responsibilities

Greet and room patients

Prepare and administer allergy tests

Prepare and administer subcutaneous allergy injections

Monitor patient reactions to current antigen dose(s) and adjust dosing as appropriate

Mix and prepare doses of allergenic extract for subcutaneous and sublingual immunotherapy treatment

Document allergy encounters in the EHR system

Enter charges for allergy testing, injections and vials in the EHR system

Schedule patient allergy appointments in the EHR system

Place orders for patient vials in the EHR system in a timely manner

Perform blood draws for labs and radioallergosorbent (RAST) testing

Demonstrate a thorough understanding of and ability to identify anaphylactic symptoms

Execute appropriate, timely emergency care and treatment for adverse and/or anaphylactic reactions

Communicate financial information about their allergy care from financial agreements to patients

Explain testing procedures and treatment protocols, train patients on the administration of in-home injections and provide approved educational information to patients and their families

Triage and respond to patient questions and requests via phone or the EHR messaging system

Maintain logs of expiration dates for emergency medications and samples

Create dilutions from concentrates to complete testing

May administer and read tuberculin skin tests (TST) for CEENTA employees

May act as a resource and trainer to new employees and other team members

Maintain applicable work queues in the EHR system

Index lab reports, procedure and office notes, and outside documentation pertinent to patient care from the document management system to the EHR system

Work collaboratively with Providers, the Manager, ENT Clinical Services, Operations Managers and the Operations Supervisor, Allergy

Maintain OSHA standards to ensure a sterilized and safe environment

Maintain stock of office and clinical supplies and order from appropriate vendor when needed

Ability to meet the physical and mental demands of the position

The ability to work on-site

Predictable, reliable, and prompt attendance

Qualification

Allergy testingImmunotherapy administrationEHR system proficiencyClinical knowledgeCertified Medical AssistantBLS CertificationPatient focusCommunication skillsProblem-solving skillsAttention to detail

Required

High school diploma or equivalent required

Current Certified Medical Assistant (CMA) certification from the Certifying Board of the American Association of Medical Assistants (AAMA) OR Registered Medical Assistant (RMA) certification from American Medical Technologists (AMT) or equivalent certification/licensure required

Licensed Practical Nurse (LPN), Registered Nurse (RN), Pharmacy Tech, Certified Phlebotomist, Associates Degree of Science or Bachelor's Degree accepted in lieu of CMA or RMA. Five years of recent allergy experience accepted in lieu of any certifications, licenses or education listed above

Current BLS Certification from the American Heart Association or American Red Cross required

Ability to meet the physical and mental demands of the position

The ability to work on-site

Predictable, reliable, and prompt attendance

Ability to maintain a high level of precision in judgment, the accuracy of assessment, and skill in problem-solving under stress

Ability to react calmly and effectively in emergency situations

Ability to adapt to changes in the department

Ability to read, write and comprehend medical information

Ability to effectively present information, both verbally and written

Active & Current Driver's license

Clean driving record

Consistent and Reliable Transportation

Polite and professional disposition

Preferred

Graduate of a medical assisting program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) or successful completion of one of the 3 other approved routes as defined by the American Medical Technologists (https://www.americanmedtech.org/Get-Certified/RMA-Eligibility) or graduate of an accredited program for an equivalent certification

Three or more years of relevant clinical allergy experience