Gartner · 1 month ago
Executive Partner (EP) – Tech Service Practice Leader (SPL)
Gartner is a leading organization that provides actionable business and technology insights to enterprise leaders. The Executive Partner (EP) serves as a senior advisor to Tech Service Practice Leaders, focusing on client retention and delivering tailored service solutions by leveraging Gartner's resources.
Business DevelopmentConsultingInformation Technology
Responsibilities
Manage a portfolio of C-level client relationships, acting as a trusted advisor and primary point of contact for TSPLs
Drive client retention by proactively connecting clients with the most relevant Gartner insights, analysts, and peer communities to address their mission-critical priorities
Define and deliver innovative, tailored service solutions by assessing each client’s business context, priorities, and goals, and developing a customized value plan
Lead and participate in Gartner Executive Series webinars, peer networking sessions, and community-building activities for TSPLs
Build a strong local and virtual community of TSPLs, fostering open dialogue and knowledge sharing
Collaborate closely with internal Gartner teams including Sales, Business and Technology Insights (BTI), and Client Service to ensure seamless service delivery, high engagement, and successful renewals
Support BTI Analyst activities by facilitating client participation in studies and panels, and by providing client feedback to Gartner’s BTI organization
Contribute to account planning and value demonstration activities in partnership with Sales to drive both retention and growth
Qualification
Required
10+ years' experience in a senior services leadership role (VP/SVP/Head of Services) with a track record of managing significant service portfolios and leading service teams, or engagement manager experience in management consulting supporting TSPLs / Heads of Service
Experience engaging with and influencing C-level executives, with strong executive presence and interpersonal skills
Proven ability to leverage external research and expert networks to deliver client value
Experience building and facilitating executive peer communities and delivering high-impact presentations
High emotional intelligence and reflective listening skills, with the ability to adapt to client needs and cues
Critical thinking and problem-solving skills to assess client situations and provide actionable guidance
Resourceful and proven experience leveraging AI to scale capacity to deliver objectives
Commitment to continuous learning and knowledge sharing within Gartner and the broader Tech Services community
Preferred
Bachelor's and / or Master's degree preferred
Benefits
Generous PTO
A 401k match up to $7,200 per year
The opportunity to purchase company stock at a discount
World-class benefits
Highly competitive compensation
Disproportionate rewards for top performers
Company
Gartner
Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance.
H1B Sponsorship
Gartner has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (43)
2023 (60)
2022 (66)
2021 (96)
2020 (71)
Funding
Current Stage
Public CompanyTotal Funding
$800M2025-11-13Post Ipo Debt· $800M
1993-10-15IPO
Leadership Team
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