Advocate Health Care · 1 month ago
Training Specialist Revenue Cycle
Oak Brook, IL
Full-time
Onsite
Mid Level
$30/hr - $45/hr
3+ years expAdvocate Health Care is a leading healthcare provider, and they are seeking a Training Specialist Revenue Cycle. The role involves delivering comprehensive revenue cycle education to team members, providing support and training using various instructional techniques, and ensuring compliance with educational objectives.
Clinical TrialsDeliveryHealth Care
Responsibilities
Delivers in-depth, complex revenue cycle education to new and existing team members across a wide range of revenue cycle topics in a classroom (in-person or virtual) setting
Provides ad hoc support to revenue cycle team members via HIT ticketing system, Secure Chat, and e-mail, with phone discussions as needed
Provides classroom instruction to new and existing team members on a variety of revenue cycle topics (including hard and soft skills), with emphasis on the technologies and processes team members need to know to perform their jobs
Presents information using a variety of instructional techniques to meet educational objectives and regulatory compliance requirements that impact business functions
Provides other types of training beyond the typical classroom setting; for example, small group precepting, desk-side support, virtual conferences, and other forms of training, as needed
Provides onsite or virtual go-live support to revenue cycle team members during implementations, affiliations, and other significant operational changes
Monitors and evaluates the effectiveness of training activities and the progress of learners; provide feedback to Revenue Cycle Training leaders on team members who are particularly excelling or struggling; as well as provides input to Instructional Designers on opportunities for adjustment to course content
May assist with the development and refinement of training materials
Maintains a high level of revenue cycle knowledge in order to provide support to existing revenue cycle team members through the HIT ticketing system, centralized e-mail questions, and phone discussions on designated days
Works collaboratively with other departments to resolve support issues
Stays up-to-date with all changes to training materials and on industry and educational best practices and incorporates this information into training content
Provides support to Quality & Systems and Workflow Optimization teams through process validation and testing when assistance is required
May assist HIT project teams in the testing and training of new applications within system revenue cycle areas; provides feedback that enhances training quality and/or troubleshoots system issues
Qualification
Required
Bachelor's Degree (or equivalent knowledge) in Business or related field, or Bachelor's Degree in Education
Typically requires 3 years of experience in adult education or healthcare revenue cycle with demonstrated training skills
Exceptionally strong communication (verbal and written) and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise 'people skills.'
Strong organizational skills and ability to pay close attention to detail
Ability to effectively present conclusions and recommendations in front of groups
Effective critical thinking, creativity, problem-solving, and decision-making skills
Proficiency with Microsoft Office (Excel, Word, and PowerPoint), or similar products
Ability to learn other applications proficiently
Demonstrated teaching skills that promote learner involvement
Innovative coaching and counseling skills when dealing with education and development issues
Company
Advocate Health Care
Advocate Health Care is an integrated healthcare delivery system based in Illinois, United States.
10001+ employees
H1B Sponsorship
Advocate Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (9)
2023 (6)
2022 (16)
2021 (8)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$18M2013-10-03Series Unknown· $18M
Leadership Team
Barbara Hancock
Executive Assistant to the President and Chief Operating Officer
David Rich
Clinical Practice Partner
Recent News
2025-10-10
Medical Xpress - latest medical and health news stories
2025-10-09
Chicago Tribune
2025-10-01
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