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WASH · 1 month ago

Business Operations Associate (Sales Support), Temporary

US - CA - Los Angeles

Full-time

Onsite

Entry Level

$22/hr - $30/hr

1+ years exp

WASH Multifamily Laundry Systems is a company dedicated to providing valuable services to clients across the USA and Canada. They are seeking a detail-oriented Business Operations Associate to assist with work order processing and fulfill sales and field operations needs, while also optimizing daily operations and enhancing customer experience.

CommercialConsumerLaundry and Dry-cleaning

Responsibilities

Manage a high-volume of daily work order requests

Generate accurate and timely equipment work orders

Validate, process, and close completed work orders by transferring data from hardcopy files into WASH digital systems

Coordinate status updates and follow-up notifications to ensure all work order activities are closed timely and accurately

Manage equipment inventory corrections and exception/error reporting

Maintain current and accurate customer account information

Provide insightful and collaborative support to Sales and Field Operations colleagues

Pull, interpret, and transform data to report performance results

Participate in cross-functional initiatives to improve core business processes and drive productivity

Demonstrate a high-quality customer service approach to internal customer base

Maintain an energetic, supportive, and professional demeanor in all settings

Qualification

MS Office SuiteMS Dynamics Great PlainsBusiness Administration degreeAnalytical mindsetOrganizational skillsProfessional communicationCustomer service excellenceAdaptability