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D.L. Evans Bank · 1 month ago

Roving Teller/ Backup Financial Services Representative

Rigby, ID

Full-time

Onsite

New Grad, Entry Level

D.L. Evans Bank is a community bank providing premier banking services in Southern Idaho and Northern Utah since 1904. They are seeking a Roving Teller/Backup Financial Services Representative responsible for account management, customer service, and various financial transactions while ensuring a professional and courteous representation of the bank.

BankingFinancial Services

Responsibilities

Represents the Bank in a courteous and professional manner

Receives deposits and loan payments in person or by mail

Processes cash advances, gift/travel cards, cashiers’ checks, government bonds, and similar transactions

Disburses cash for checks/withdrawals and pays out money after verification of signatures and customer balances

Processes transfers

Processes assigned cash and transactions and balances at end of day

Verifies transactions, monitors deposit amounts, examines documents for proper endorsement and negotiability, and detects and resolves discrepancies promptly

Maintains security of assigned work area, places cash in teller drawer, and locks all drawers when leaving work area

Places holds on uncollected funds when necessary in accordance with established policy

Ensures that customers' requests and questions are promptly resolved

Operates online teller terminal and provides in person, by telephone, or by mail information that customers may authorize concerning their account status

Performs drive-up teller and night drop functions as assigned

Opens and closes accounts by obtaining information from the customer and entering into the computer system

Compiles, researches, and implements new policies, programs, procedures and services dealing with branch operations

Provides technical support and training related to new accounts and teller software programs

Assists with IRA and HSA branch support, verifications, training and audits as assigned

Renews and updates certificate accounts and contacts customers with maturing certificates of deposit and notifies them of promotional offers

Performs file maintenance and account changes as needed, such as address changes, etc., and stays up to date on pending documentation, such as verifying accounts opened by other branch personnel

Participates in branch openings

Reviews, monitors, and creates a variety of reports

Maintains privacy of customer account information

Directs calls to appropriate person/department as necessary and records and relays messages as appropriate

Helps other area personnel as required

Keeps management informed of area activities and any significant problems or concerns

Completes required reports and records accurately and promptly

Cross-sells bank services by maintaining a general working knowledge of all bank products

Keeps work area and equipment clean, secure, and well maintained

Completes special projects as assigned

Attends meetings as required

Maintains the professional reputation of D.L. Evans Bank

Promotes D.L. Evans Bank at all times

Serves as a representative for D.L. Evans Bank in the community

Qualification

Banking experienceCash handling skillsBank operationsComputer applications proficiencyTyping skillsMath skillsCommunication skills

Required

Must be at least 18 years old

High school diploma or GED required

Able to operate related computer applications and business equipment, including adding machine, typewriter, copy machine, coin and money counting machines, telephone, scanner, and branch capture machine

Professional appearance, dress, and attitude

Good communication skills

Good typing skills

Good math skills