UPS · 3 days ago
Regional Account Executive
Swedesboro, NJ
Full-time
Onsite
Mid Level
$62K/yr - $93K/yr
3+ years expUPS is a Fortune Global 500 organization that provides innovative solutions and a rewarding culture. The Regional Account Executive is responsible for managing customer relationships and sales processes for middle market accounts, focusing on new account conversions and customer retention while collaborating with internal teams to drive sales and revenue growth.
LogisticsMessagingTransportation
No H1B
U.S. Citizen Only
Responsibilities
Collaborates with internal departments (e.g., operations, billing, finance, etc.) to ensure successful processing/activation of new accounts and to resolve customer issues (e.g., billing discrepancies, special needs and requests, etc.)
Submits pricing request (e.g., price quote requests, enterprise portfolio qualifying worksheets, etc.) to Pricing, to secure acceptable pricing which can be offered to prospects/customers and convert, penetrate, and retain customer business
Cultivates internal sales leads (e.g., strategizes with UPS Small Package division, etc.) to identify new sales opportunities, secure additional conversion revenue, and develop customized, bundled enterprise solutions
Records daily sales activities into customer relationship management system (i.e., TEAMS) to manage sales funnel (e.g., tracking prospects, capturing meeting notes, etc.) and validate sales cycles
Enters new customer profiles into account management system (i.e. INAMS) to initiate service implementation and enable access of customers’ information by other internal departments
Maintains relationship with revenue management to support the creation of competitive proposals and business growth
Obtains knowledge about customers’ competitors to consult customers on UPS solutions that support their market competitiveness
Remains current on industry news (e.g., industry associations, trade magazines, etc.) to understand marketplace changes and trends
Monitors and tracks competitors to gain competitive intelligence (e.g., business models and strategies, etc.) to be used in engaging prospects/customers (e.g., service and product comparisons, creating customer solutions, etc.)
Analyzes prospects’/customers’ shipping software and business model to develop cost-effective and streamlined technology integration solutions
Responds to internal/external customer inquiries to satisfy their needs and requests in a timely manner and to maintain high levels of customer satisfaction
Qualification
Required
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
Will not require sponsorship in order to start or continue employment with this employer
Must be currently located or be willing to relocate to same geographic location as job
Must have a bachelor's degree or comparable international degree or current UPS employee with 3 years experience
Must be willing to travel, as required
Must be willing to work a flexible schedule
Sales experience is required
Preferred
Demonstrates a basic understanding of products, services, and customer facing technology solutions offered by UPS along with their features and business applications; describes general customer profiles targeted by the company
Understands industry and financial trends impacting UPS and/or customers' organizations; identifies the organizational structure and functions within a business
Conducts competitive analysis; understands competitor's tactics, product/service offerings, and strategies; translates competitor performance and actions into implications for UPS
Creates account strategies; understands customer's general business needs and knows the account status; may provide information about accounts for use in planning account strategy
Demonstrates an understanding of negotiation techniques; identifies stakeholders/participants that should be involved in negotiations; demonstrates an understanding of each party's objectives
Experience in sales/business development
Possesses industry experience/knowledge of online retail markets
Familiar with US Postal Service processes
Benefits
Medical/prescription drug coverage
Dental & Vision Benefits
Flexible Spending Account
Health Savings Account
Dependent Care Flexible Spending Account
Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
Disability Income Protection Plan
Employee Assistance Program
Educational Assistance Program
401(k) retirement program
Vacation
Paid Holidays and Personal time
Paid Sick/Family and Medical Leave time as required by law
Discounted Employee Stock Purchase Program
Company
UPS
Operating in more than 200 countries and territories, we’re committed to moving our world forward by delivering what matters.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Innovate UK
2025-07-28Grant
1999-11-10IPO
Leadership Team
Brian Dykes
EVP & Chief Financial Officer at UPS
Joel Stenson
Senior Vice President Global Operations Technology / Enterprise Data & Analytics and Gen AI
Recent News
2026-01-22
The Motley Fool
2026-01-22
2026-01-18
Company data provided by crunchbase