Monks · 2 days ago
SVP, Group Account Director
Chicago, IL
Full-time
Hybrid
Director/Executive
$175K/yr - $225K/yr
15+ years expMonks is a global digital marketing agency that combines innovative technology and marketing services to redefine brand interactions. The SVP, Group Account Director will lead key client relationships, drive commercial growth, and oversee cross-functional teams to ensure high-quality service delivery and operational excellence.
Commercial Real EstateProperty ManagementReal Estate
Hiring Manager
Krystle Wright
Responsibilities
Own the client relationship including the fiscal health and overall growth
Identify new opportunities within current client relationships, understand the full breadth of Monks’ capabilities and how to orchestrate compelling solutions for expansion and varying client needs
Become a trusted partner, understanding clients’ business challenges and be able to articulate strategies to address those needs
Collaborate with your subject matter expert colleagues to produce great work
Set and manage processes related to account operations including finance, resourcing, forecasting, and client business reporting
Drive organic growth by expanding into new departments, channels, and services
Lead commercial negotiations and pricing strategy in partnership with finance and legal
Represent the agency in executive-level meetings, QBRs, and joint business planning sessions
Lead production forecasting, resourcing strategy, and capacity planning in partnership with studio and operations leads
Drive adoption of AI-powered tools and platforms to unlock production speed, cost savings, and content personalization at scale
Continuously refine and enforce scalable Ways of Working that maximize operational efficiency without compromising creativity
Set and deliver against revenue growth targets, margin optimization goals, and operational KPIs
Shape proposals for new client engagements and cross-sell opportunities
Identify and capitalize on upsell opportunities across the account
Lead large-scale, multi-format creative production programs, ensuring alignment with brand, channel, and business priorities
Champion creative excellence while balancing speed, scalability, and cost-efficiency
Act as executive sponsor for key programs and campaign launches, ensuring integration across creative, production, and delivery
Lead and mentor a team of senior account directors, fostering an environment of accountability, empowerment, and creativity
Serve as a cultural ambassador, upholding the values of our collective, inspiring your teams, and driving collaboration across regions and functions
Support succession planning and talent development to build a sustainable leadership pipeline
Qualification
Required
Candidate must reside within a 60-minute commute of Chicago
15+ years of increasing levels of responsibility in marketing leadership positions at agencies and/or client organizations
Minimum of two to three years agency experience within the last ten years of employment
Leadership skills that inspire others to want to work with and for you
Proven track record of managing and growing multi-million dollar global accounts
Outstanding communication and presentation skills that ensure our message is always clear and compelling to our client partners
Multi-channel digital-first client campaign experience
Experience managing direct reports
Operationally minded and comfortable designing systems that scale across regions and capabilities
Preferred
Experience with CPG brand(s) is preferred but not required
Benefits
Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
Authentic commitment to DEI efforts and sustainable growth.
Company
Monks
Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Kashif Zafar
SVP, Global eCommerce | CEO of Commerce.Monks
Brady Brim-DeForest
Co-Founder
Recent News
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