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MSI · 1 month ago

Sales Representative (Flooring)

Grand Rapids, MI

Full-time

Onsite

New Grad, Entry Level

MSI is a leading supplier of flooring tile, countertops, and hardscaping surfaces products in North America. The Sales Representative is responsible for driving the growth and development of sales and profit margins for MSI’s Tile product lines within the retailer and dealer network, located within an assigned geographic territory.

Consumer Electronics

Responsibilities

Establish and maintain strong relationships with existing and prospective customers within designated territories, focusing on retailer and dealer networks, to drive sales and promote flooring and countertop products

Provide product knowledge and training to store personnel, enabling them to effectively present products and negotiate with consumers

Understand company products, market competition, and strategies to position products advantageously

Manage displays, samples, and selling tools to ensure availability for customers

Consult with dealers on retail pricing, advertising, promotions, and ROI, leveraging an understanding of retail business financials

Quote prices, discuss credit terms, and prepare sales contracts for customer orders

Estimate delivery dates for customers based on company delivery schedules

Analyze sales reports to identify opportunities with current and potential customers

Utilize marketing tools, such as catalogs, brochures, and vendor collateral, to expand territory reach and promote company products

Research and analyze customer needs and market trends to better understand demand

Resolve customer claims and issues related to deliveries, returns, and credits

Attend trade shows throughout the year as required

Willing to travel up to 90%, with most travel being local and occasional overnight trips

Perform additional duties as required

Qualification

Sales experienceProduct knowledgeMicrosoft OfficeCRM platformsMath skillsBilingual in SpanishCommunication skillsPresentation skillsProblem-solving skillsNegotiation skillsSelf-motivatedTeamwork