DrBalcony · 1 month ago
Residential Sales Manager
Santa Ana, CA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $120K/yr
5+ years expDrBalcony is a fast-growing, customer-focused company revolutionizing the way people enhance their balcony and outdoor spaces. As a Residential Sales Manager, you will own the full residential sales cycle, engage with homeowners and HOA-connected residents, and lead a small team while refining sales processes to support business growth.
ComplianceHome and GardenHome ImprovementHome RenovationHome ServicesHomeland SecurityTechnical Support
Responsibilities
Own the full sales cycle: prospecting, qualifying, presenting, negotiating, and closing
Engage with property owners, property managers, and HOA board members to understand their needs and position DrBalcony’s solutions effectively
Deliver compelling product demos and technical presentations tailored to each customer segment (residential, multi-family)
Act as a strategic advisor and technical expert during both pre-sales and post-sales phases
Engage clients in a consultative manner, identifying needs and offering customized solutions that highlight business value
Collaborate closely with Sales, Marketing, Product, and Engineering teams to ensure alignment and seamless customer experiences
Design, implement, and optimize the end-to-end sales engineering process, ensuring it supports business goals and scales with growth
Define, track, and refine key sales metrics and KPIs, including: Opportunity to closed-won, Proposal win rate, Sale cycle length, Customer acquisition cost (CAC), Pipeline Velocity
Develop scalable tools, templates, and sales playbooks to increase team efficiency and consistency
Analyze historical sales data and pipeline trends to inform strategy and improve conversion rates
Support strategic planning in areas such as territory development, market expansion, and competitive positioning
Gather and relay market feedback to product and engineering teams to influence product roadmap and innovation
Mentor and guide lead quality specialists and sales consultants
Influence cross-functional initiatives without direct authority, especially across marketing, engineering, and product teams
Contribute to training, onboarding, and documentation for new sales hires
Manage a team of 2-3 consultants and own daily metrics
Qualification
Required
Bachelor's degree in Engineering, Business, or related field required
5+ years in solutions consulting, sales engineering, or residential sales
Minimum 2-3 years experience leading a team of 3+ sales representatives required
Proven success in B2C sales environments with complex or customizable solutions required
Experience in optimizing and scaling sales processes and infrastructure
Strong technical and commercial acumen
Excellent communication, presentation, and interpersonal skills
Ability to manage multiple complex projects with minimal oversight
Proficient with CRM and analytics tools: Salesforce, HubSpot, Metabase (or another BI solution)
Data-driven decision-maker with strong organizational awareness
Comfortable working across departments and influencing cross-functionally
Preferred
MBA or technical master's preferred
Experience in Property Tech, or Property Management-focused solutions
Deep understanding of technical solution selling and value-based sales strategies
Track record of scaling sales engineering or technical sales functions in high-growth environments
Passion for home design, home services or architecture is a bonus
Company
DrBalcony
DrBalcony offers expert balcony inspections to ensure safety and compliance with California SB326 & SB721 regulations for property owners.
51-200 employees
Funding
Current Stage
Growth StageRecent News
Company data provided by crunchbase