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UDR - Opening Doors to your future · 2 weeks ago

Maintenance Manager - Brand-New, Lease-Up Apartment Community

Riverside, CA

Full-time

Onsite

Senior Level

$36/hr - $38.50/hr

5+ years exp

UDR, Inc. is seeking a Maintenance Manager to join their team at a brand-new, lease-up apartment community in Riverside, CA. The role involves managing maintenance requests, supervising the service team, ensuring safety and compliance, and delivering exceptional customer service to residents.

Commercial Real EstateCommunitiesProperty ManagementReal EstateReal Estate Investment

H1B Sponsor Likely

Responsibilities

Manage and complete all resident service and maintenance requests as required. Manage service requests and completion of such including completing work orders as assigned and as necessary

Meet the service budget and manage the financial resources necessary to accommodate current and future maintenance and repair projects working within approved budget guidelines

Provide leadership with the service team as needed or directed by the District Service Manager including interviewing, orientation, training and provide feedback to the District Service Manager on their performance

Lead, direct, and supervise the service team in their day-to-day functions if applicable

Assist District Service Manager with reviewing and making Kronos timekeeping records for the service associates at the community

Manage and schedule the service support necessary to maintain the overall appearance, preventative maintenance, safety and OSHA/legal requirements to ensure the safety of residents and mitigate liability for the company

Manage execution of emergency repairs from within service team or from third-party service vendor

Conduct periodic inspections to assess effectiveness of policies and procedures and develop corrective action plans as needed

Develop standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community

Manage, maintain, and report any amenity deficiencies to the Resident Services Manager and/or Community Director, whoever is designated as the property lead person

Schedule and supervise contractors/vendors

Manage vacant apartment turn schedules

Punch walks on all make-ready units as well as manage quality assurance of all vendor turns

Utility management for vacant apartments to ensure energy efficiency

Perform final walk for move-ins ensuring quality represents the company’s standard

Perform pre- and post-move out inspections, documenting and taking/attaching photos of unit condition

Provide determination for interior vacant condition for items to be replaced, such as carpet

Manage ROI installations to include administrative prep, vendor coordination, etc

Conduct weekly lighting inspections throughout the community, noting and resolving any issues per operational policy

Complete and or manage all community common area and resident service requests

Manage and oversee pest control for all units holding third-party vendor accountable

Provide inspections to all fitness equipment to ensure safe operation

Refrigerant (freon) usage and recovery log in compliance with Risk Management guidelines

Manage pool logs for vendor compliance

Complete Cap Labor forms

Purchase supplies and equipment to maintain appropriate levels of inventory working within the budget guideline and through Ops Technology

Monitor batteries for smart locks and proactively replace as necessary

Serve as point person for questions on programming of controlled access areas within the community

Manage equipment warranties and required follow-up

Provide superior customer service to internal and external customers

Training and mentor Service Technicians as needed

Ensure leadership style creates a productive, motivated, informed, inspired, engaged and goal-oriented team

Comply with all Company policies and procedures related to employment

Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job

Perform other duties as assigned or as necessary

Qualification

Building maintenanceHVACVendor managementEPA Type II certificationCertified Pool OperatorProject managementCustomer serviceCommunication skillsOrganizational skillsTime managementLeadership

Required

Minimum of five years' experience in building and mechanical maintenance including HVAC, plumbing, electrical, appliance repair, painting and drywall

Minimum of three years' experience supervising/managing associates

Extensive experience w/vendor management

Administrative skills: communication and organizational skills, as well as project management and time management skills

Proficient in the use of application software and modern technology

Valid driver's license

Preferred

High school or equivalent preferred

Technical or vocational certificate and/or degree preferred

EPA Type II or Universal certification preferred

Certified Pool Operator (CPO) certification a plus

Benefits

Company matched 401(k)

Vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year)

Company observed holidays

Discounts to live in our best-in-class communities

Tuition reimbursement

Company sponsored events

Community service days

Annual President's Club held in Las Vegas, honoring our associates for their exceptional customer service and operational excellence

Medical, Dental, Vision Plans

Medical Flexible Spending Account

Dependent Care Spending Account

Lifestyle Spending Account

Supplemental Term Life Insurance

Voluntary Cancer Insurance

Supplemental Short-Term Disability Insurance / AD&D Insurance

Voluntary Long Term Care Insurance

401(k) Plan with company match

Company

UDR - Opening Doors to your future

Glassdoor3.6

UDR, Inc.

Founded in 1972

Highlands Ranch, Colorado, USA

1001-5000 employees

http://www.udr.com/

H1B Sponsorship

UDR - Opening Doors to your future has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (2)