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Premier Mortgage Resources, LLC · 1 month ago

Licensed Loan Officer Assistant - Phoenix

Phoenix, AZ, USA

Full-time

Onsite

New Grad, Entry Level

Premier Mortgage Resources (PMR) is looking for a motivated and detail-oriented Loan Officer Assistant to join our team! This role will support our Loan Officers and clients throughout the loan process, from gathering documentation to ensuring smooth and efficient loan closings.

CreditFinanceFinancial ServicesMortgage

Growth Opportunities

Responsibilities

MLO licensed

Cannot originate loans in their name

Cannot sign the 1003 (loan application) in their name

Will assist Loan Officer with Loan origination, closings, conditions, marketing database, etc

Help assist in answering phones and meeting with clients as needed

Data entry using MS Outlook, Excel, and Word; specialty software –BYTE and/or other mortgage origination software

Documentation follow up and tracking (contacting borrowers, title companies, real estate offices, appraisers, lenders, etc.)

Maintain marketing database

Work with Marketing Director to prepare mailers, newsletters, and marketing materials

Prepare loan application packages

Maintain databases

Additional duties may be assigned & required depending on the flow of your Team

Loans Referred by Email – if you leave a client a voicemail and you want to send a follow up email – use the referred by template. This can be modified to send to clients even if you reach them on the phone and want to send them the link to apply online

Web apps will be imported by LOA. LOA will then pull credit and reach out to client

LOA to send E-consents and send credit repair email OR Needs List email once client signs e-consent. (use credit repair email template) LOA to follow up on any e-signs not completed on a weekly basis for ones that have not been signed

Needs List & wet sign email. Once e-consent received. LOA to send to client and then follow up until items received from client. Use new email template

Credit Repair – From direction from LO to send to client with password protected credit report (use credit repair email template) if the loan will need credit repair

Approval Email – once approval received from UW – LOA to send client an email of approval – use template

LOA to prepare and have reviewed by LO Prequal letter to agent – with no address if only approved TBD and no Intent to Proceed sent out. To be sent as a PDF not a word doc

Approval Email – use email template to send to borrower and agent

LOA email selling agent to let them know that the borrower is fully approved by underwriting – if no contract yet ask the agent how close they are to making an offer. Let them know we can provide a prequalification letter whenever they are ready and a conditional loan approval once in contract. Let them know the loan type and the loan amount of the approval

Email Agents – Listing and selling agent updates on appraisal. DO NOT email listing agent completed appraisal but you can let them know we have it back. Email when ordered, inspection scheduled, inspection completed, appraisal in

Loan status- email clients and selling agents – When we submit for final and when we have requested loan docs

TBD-Suspends – LOA to work through suspended items with processing

Fast Trac- LOA to import items into the doc manager, run automated, ensure all TBD docs are in file. Provide cover letter either written by LO or LOA. If LOA has questions on income, cover letter etc please get with LO to review

Disclosure request – LOA to prep fee sheet, get title quote, MI quote and submit disclosure request. If ARM get the Lock Desk to complete margins, index, cap etc

Disclosure email – use template provided – email clients letting them know disclosures will be coming to them

Meet Customers face to face if needed to sign disclosures

Lock Loan, Scrub File, Calculate Income

Assist LO and Processing in closing loans on time by managing traffic

Notifying the Team when am Appraisal is needed to be ordered

This job is all about communication with LO, processing, agents and borrowers