NEOGOV · 1 month ago
IT Systems Administrator - Entry
Thurston County – Olympia, WA
Full-time
Hybrid
Entry Level
$73K/yr - $98K/yr
4+ years expNEOGOV is seeking an IT Systems Administrator - Entry for the Washington State Department of Agriculture. This role involves collaborating with IT teams to maintain and optimize endpoint management systems, while also creating technical documentation and providing training to service desk staff.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Collaborate with IT teams to configure and maintain the Microsoft Endpoint Configuration Manager (MECM) environment; including configuration management, operating system deployment, software packaging, pre-boot execution environment (PXE) configuration, multicast-enabled distribution point configuration, and pull advertising configuration
Automate processes and script tasks using PowerShell and build custom queries on demand. Collections are optimized and Configurations Items present, build best practices documentation and utilize metrics/reporting capabilities
Utilize Microsoft Intune and Endpoint Manager to build custom program images packaging all software to create a software catalog to automate the PC and software deployment process
Collaborate with security personnel to ensure all standards, policies, and processes adhere to industry standards and best practices, in addition to compliance with OCIO statewide standards
Collaborate with System Administration and the Security team to configure and update conditional access policies
Troubleshoot and correct technical and data issues, determine root cause analysis and implement solutions to limit impacts to customers
Provide guidance to other team members as well as customers regarding procedures and best practices
Train Service Desk staff on processes and procedures for imaging and deploying software
Use proper IT change management practices and procedures
Audit and optimize endpoint management processes for automation and scalability using Microsoft Endpoint Configuration Manager (MECM)
Create and maintain technical documentation
Maintain historical system documentation and utilize ticking system
Create technical documentation to include process, procedures, and how-to guides for enterprise customers and/or support technicians
Maintain technical skills and knowledge by keeping up on industry trends
Increase technical knowledge and understanding by attending training, utilizing internet and online videos, hands on testing and peer collaboration
Expand knowledge of current environment to prepare for future changes
Qualification
Required
A bachelor's degree in computer science or related field
Two (2) years of information technology experience consulting, analyzing, designing, configuring, installing, troubleshooting enterprise systems, providing customer support and technical support in information technology
An associate degree or equivalent, two years (2) of vocational training in information technology or related program. Working experience may be substituted for education year for year
Four (4) years of information technology experience such as: Consulting, analyzing, designing, programming, installing and/or maintaining computer software applications and hardware
Providing customer or technical support in information technology
Manage or being a technical SME on projects
Creating and maintaining technical documentation
One (1) + years of experience with PowerShell scripting
Demonstrated ability to effectively communicate, independently analyze, and weigh the risks verses benefits in decisions and recommendations
Demonstrated skill in delivering group presentations and the ability to present complex information in a way that is easily understandable to the audience
Demonstrated history of successful organization and time management skills
Preferred
Bachelor's degree in computer science
Two (2) years of experience working with Microsoft Endpoint Configuration Manager (MECM) and Intune
Benefits
A healthy work/life balance, which may include flexible work schedules, and teleworking.
Dependent Care Assistance
Flexible Spending Accounts
Public Service Loan Forgiveness
Tuition Waiver
Deferred Compensation
Employee Recognition Leave
12 paid Holidays & Vacation and Leave Accruals.
All Personal Protective Equipment (PPE) required will be provided by the agency.
Commute Trip Reduction Program.
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
New employees have the option of two employer contributed retirement programs.
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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