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KREWE · 1 month ago

Senior Director, Systems Integration

New York, NY

Full-time

Onsite

Director/Executive

$155K/yr - $155K/yr

8+ years exp

KREWE is an independent, high-fashion eyewear brand rooted in the vibrant culture and boundless creativity of New Orleans. They are seeking a Senior Director of Systems Integration to lead the execution of the enterprise systems roadmap and ensure seamless integration of core platforms to support an omni-channel customer experience.

E-CommerceFashionInformation TechnologyRetailWeb Design

Responsibilities

Own day-to-day leadership of the enterprise systems roadmap across ERP, WMS/OMS, POS, CRM/sales tools, PLM, finance/accounting, and data/BI, translating operational strategy into scalable system capabilities

Lead implementations, upgrades, and migrations (NetSuite preferred) in transaction-heavy environments, drive on-time, on-budget delivery

Design and maintain integration architecture for omni-channel order flows including DTC e-commerce, retail, wholesale, BOPIS, ship-from-store, EDI, and 3PL connectivity

Establish and enforce master data management (MDM) standards, data governance, and documentation to ensure accuracy and a true single source of truth

Partner with functional owners to define requirements, map processes, and redesign workflows for system enablement

Lead change management for systems adoption: SOPs, training, help-desk enablement, and communication plans to ensure usage sticks

Manage external vendors, integrators, and technology partners; negotiate scopes, SLAs, cost controls, and performance outcomes

Ensure operational controls in systems: audit trails, access controls, backups, disaster recovery, and compliance with internal policies

Qualification

ERP (NetSuite preferred)WMS/OMSPOSCRMPLMData governanceMDMSQLTableau/Power BICommunicatorChange managementProcess mapping

Required

8–12+ years leading enterprise systems and integrations for consumer, retail, or omni-channel DTC brands

Proven ownership of ERP (NetSuite preferred), WMS/OMS, POS, CRM, PLM, and finance tools with a track record of successful implementations/migrations and adoption outcomes

Strong understanding of omni-channel order lifecycles and the technical integrations that enable them (EDI, 3PL, APIs, middleware/iPaaS)

Deep data orientation: MDM, data integrity, KPI design, and BI enablement

Ability to translate business requirements into system designs and clear, executable workstreams

Strong communicator who can align executives, functional leaders, and technical teams

Bachelor's degree required