CUSTOMER SERVICE MANAGER (ACCOUNT MANAGER) - FREMONT, CA jobs in United States
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Canteen North America · 1 month ago

CUSTOMER SERVICE MANAGER (ACCOUNT MANAGER) - FREMONT, CA

positionFremont, CA
timeFull-time
remoteOnsite
seniorityMid Level
money$76K/yr - $96K/yr
date3+ years exp

Canteen North America is a leader in providing foodservice solutions and is looking for an Account Manager to enhance the client experience. In this role, you will partner with clients to understand their goals and drive business growth through strategic insights and exceptional service.

Food and Beverage

Responsibilities

Lead high-impact business reviews that highlight performance wins, emerging opportunities, and forward-thinking recommendations
Dive into sales, product mix, and operational data—turning insights into improvements that boost profitability and streamline operations
Design and recommend program enhancements that delight customers and maximize value
Solve service challenges swiftly, ensuring smooth day-to-day operations and a consistently positive onsite experience
Support seamless launches of new business accounts, collaborating closely with operations, merchandising, and field teams
Build trusted, long-term relationships with clients, becoming their go-to expert for service, strategy, and business growth
Leverage financial analysis to guide pricing strategies, product mix decisions, and ongoing program improvements

Qualification

Account managementData analysisClient relationship buildingMicrosoft ExcelMicrosoft PowerPointCommunication skillsProblem-solving skillsInterpersonal skills

Required

3+ years of account management experience, ideally in foodservice, vending, micro-markets, distribution, or hospitality
A proven ability to prepare, analyze, and present detailed business reviews that inspire client confidence
Excellent communication and interpersonal skills—you influence, negotiate, and engage with ease
A track record of developing strong partnerships with decision-makers
Sharp analytical judgment, with the ability to interpret data and translate it into smart recommendations
Top-tier problem-solving skills, balancing multiple priorities in a fast-paced environment
Proficiency in Microsoft Office, especially Excel and PowerPoint, plus comfort navigating business reporting tools

Benefits

Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state)
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Company

Canteen North America

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Canteen brings breaktime to everyone.
dateFounded in 1929
location
Charlotte, North Carolina, USA
people-size5001-10000 employees
web-link
http://Canteen.com

Funding

Current Stage
Late Stage

Leadership Team

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Erik Snyder
Chief Executive Officer
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Michael Coffey
Chief Strategy and Innovation Officer
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Company data provided by crunchbase