Amazon · 1 day ago
US Immigration Escalations Specialist , Immigration
Arlington, VA
Full-time
Onsite
Mid, Senior Level
$58K/yr - $124K/yr
6+ years expAmazon is a leading company in the e-commerce and technology sector, and they are seeking a US Immigration Escalations Specialist. The role involves resolving complex immigration escalations, managing legal issues, and improving compliance mechanisms while ensuring a positive experience for Amazonians and candidates.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Serve as US Immigration SME to resolve complex immigration escalations for Amazonians and candidates, managing difficult legal issues with external providers, internal legal, and business customers, conducting root cause analyses, and developing mechanisms to fix these defects
Design and implement new contacts and communications mechanisms to improve experience and reduce cost to serve
Assess, implement and improve mechanisms to close immigration compliance risks
Develop implementation plans to drive new service launches that meet customer experience and legal compliance bars
Define and execute communication and change management strategies with related artifacts
Manage and drive delivery of regular progress updates for projects and goals to partners, stakeholders and leadership to drive visibility and accountability
Stay current on legal changes by monitoring relevant portals, publications and notifications
Escalate issues and challenges that impact project delivery and/or customer experience timely
Review project impact, and readjusting based on new legal requirements; oversee change management
Qualification
Required
Bachelor's degree, or 5+ years of Amazon (blue badge/FTE) experience
6 years of experience working in a high-volume corporate immigration environment, either a company with a large immigration program or a law firm specializing in full-service business immigration, working with high-volume clients
Preferred
Knowledge of Lean, Kaizen, Six Sigma concepts
JD or Master's degree in related field (such as HR, MBA)
8-10 years of overall experience either within a law firm (such as a supervising paralegal or managing attorney with responsibility for immigration petition preparation/filings) or in-house in an organization with a significant volume of work and process optimization
Successful record of building, improving, and running operational business processes, ability to drive program effectiveness and high levels of customer satisfaction
Experience identifying and resolving complex issues, assuming leadership roles in unfamiliar or ambiguous circumstances – solid sense of accountability and sound personal judgment
Excellent written and verbal communications - ability to interface with all levels of the organization
Benefits
Equity
Sign-on payments
A full range of medical, financial, and/or other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-20
2026-01-20
Android Authority
2026-01-20
Company data provided by crunchbase