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Robert's Hawaii, Inc. · 1 month ago

Japanese Speaking Narrator

Honolulu, HI

Part-time

Onsite

New Grad, Entry Level

$17/hr - $17/hr

Robert's Hawaii, Inc. is seeking a Japanese Speaking Narrator to provide exceptional customer service to guests during tours. The role involves narrating in both Japanese and English, delivering educational and entertaining commentary about local areas while ensuring guest satisfaction.

Tour OperatorTourismTransportation

Responsibilities

Utilize manifests and/or name lists to gather and load guests onto vehicles

Work in conjunction with driver(s) to execute tours in a timely manner

Attend to guests while on tour, providing hospitality and ensuring guest satisfaction

Provide educational, historical, and entertaining narratives in both Japanese and English pertaining to the surrounding area(s)

Translate key safety instructions and tour information for Japanese-speaking guests as needed

Relay pertinent safety protocols to guests in relation to vehicle and route locations

Assist with Japanese-speaking guest inquiries and support

Perform other related duties as assigned or requested

Qualification

Fluency in JapaneseFluency in EnglishHawaiian cultureCustomer ServiceDependabilityInterpersonal skillsDecision MakingTeamwork

Required

Fluency in spoken Japanese and English

In-depth knowledge of Hawaiian history, culture, and local flora and fauna

Strong interpersonal and communication skills with the ability to engage diverse audiences

Customer Service – Handles guest questions and concerns professionally and efficiently

Decision Making / Judgment – Capable of resolving issues quickly, including language-related matters

Dependability – Meets commitments, works independently, adapts to change, and maintains excellent attendance

Job Knowledge – Understands tour operations and narrative responsibilities

Teamwork – Cooperates with team members to ensure seamless guest experiences

Company

Robert's Hawaii, Inc.

We are Hawaii’s largest employee-owned tours and transportation company, providing the highest quality transportation services operated by Robert’s Tours & Transportation (PUC#821).

Founded in 1941