Oracle · 3 hours ago
Principal Program Manager - Dedicated Cloud
Nashville, TN
Full-time
Onsite
Senior Level, Lead/Staff
$90K/yr - $200K/yr
5+ years expOracle is a world leader in cloud solutions, and they are seeking a Principal Program Manager to enhance the customer onboarding experience for OCI Dedicated Cloud solutions. The role involves developing a cohesive customer journey, creating training content, and establishing governance for secure and compliant adoption of OCI services.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
Responsibilities
Develop and continuously refine the end-to-end onboarding narrative for OCI Dedicated Cloud (Dedicated Region, Oracle Alloy), aligning to business goals, customer/partner needs, and accelerating time-to-value in dedicated environments
Create enterprise-grade onboarding materials (docs, presentations, videos, hands-on guides) tailored to varied roles and technical levels, with coverage of dedicated environment considerations, security, privacy, and compliance requirements
Design structured, role- and stage-based learning paths from initial tenancy/landing-zone setup through advanced feature adoption, incorporating prerequisites, security controls, and operational best practices for Dedicated Region and Alloy
Define the onboarding methodology, stage gates, standard artifacts (plans, runbooks, checklists), and delivery governance to ensure consistent, secure, compliant, and timely adoption across customers and partners
Establish feedback loops with customers, partners, and internal teams; run post-onboarding reviews and governance checkpoints to iterate content, processes, and tooling
Define and track KPIs such as time-to-first workload/time-to-value, onboarding cycle time, milestone adherence, security/compliance readiness, training completion/proficiency, and CSAT/NPS; build dashboards for stakeholder reporting
Equip internal teams and partners with playbooks, runbooks, templates, and training to ensure consistent delivery quality and adherence to governance and compliance standards
Qualification
Preferred
Bachelor's degree in a technical, business, or related field, or equivalent experience
5+ years of program management or customer onboarding experience, preferably with enterprise software or cloud-based solutions
Strong background in instructional design, technical writing, or similar disciplines
Excellent storytelling and communication skills, with the ability to translate complex concepts into accessible learning for diverse audiences
Experience working in cross-functional, global teams
Highly organized, detail-oriented, and adept at managing multiple priorities
Familiarity with common onboarding and learning management platforms is a plus
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
H1B Sponsorship
Oracle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1003)
2024 (846)
2023 (995)
2022 (1192)
2021 (985)
2020 (755)
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
2025-12-30
2025-12-30
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