Drata · 23 hours ago
Senior Enterprise Solutions Architect
San Francisco Bay Area
Full-time
Hybrid
Senior Level, Lead/Staff
$224K/yr - $277K/yr
10+ years expDrata is a mission-driven company that provides a security and compliance automation platform. As a Senior Enterprise Solutions Architect, you will be the customer-facing technical expert responsible for the end-to-end implementation of Drata’s solutions for enterprise customers, ensuring they understand the platform's capabilities and driving their success.
ComplianceInformation TechnologySaaSSecuritySoftware
Responsibilities
Drive the retention and expansion of Enterprise customers through technical expertise, thought leadership, and product roadmap advocacy
Increase customer understanding of Drata’s technical functionality and self-sufficiency in day-to-day usage
Increase knowledge resources and improve communication of basic functional and technical concepts, to make our customers and all of Customer Success more self-sufficient
Reduce the number and frequency of support cases and engineering escalations through technical design, implementation expertise, remediations, and explanations to other Customer Success teams and customers
Own the end-to-end technical implementation of Drata’s largest and most mature customers
Become the trusted technical partner for your customers’ GRC, Security, and Engineering leaders, such that they consult you for everything they plan to do on Drata
Translate complex and ambiguous business and technical requirements to deliver a combination of bespoke, scalable, and configurable solutions that extend Drata’s capabilities, reinforce best practices, and ensure the proper long-term integration of Drata into your customers’ GRC ecosystems
Surface data-driven insights and create multi-layered themes for roadmap changes unique to your marquee customers
Serve as the company’s leading technical expert on Drata’s entire platform, covering third-party integrations via APIs and webhooks, desktop apps, logging, database architecture, scripting, documentation, and how-to videos
Work at the hip of Product Managers to develop deeper specialization in certain functional areas as customer and business needs dictate, including identity, SSO, and user access providers; cloud and hosted infrastructure; version control systems; CI/CD pipelines; ticketing and SDLC tracking platforms; MDMs and EDRs; security training providers; CSPMs and vulnerability scanners; multiple HRIS and background check providers; and others
Work hand-in-hand with our Sales Engineers and Implementation Managers to properly scope and deploy Drata’s setup for long-term success
Draft and publish technical architecture and solution diagrams that reflect properly scoped and technically sound integrations and data flows across the customer’s entire tech stack
Deliver these as part of overall implementation guidance and best practices to CEOs, CTOs, CISOs, IT directors, and other security and compliance teams to ensure a clear path toward achieving success with multiple security, governance, risk, and compliance frameworks
Execute, test, and deploy customizations, configurations, and data migrations to extend Drata’s capabilities
Develop custom code and internal applications to reduce manual tasks and bridge the gap between current platform functionality and the upcoming roadmap
Participate in UAT sessions with Product Management to identify issues and contribute real-world use cases before features are shipped to production
Partner with Engineering to execute or manage custom development work, including bespoke integrations and unique feature requests outside the boundaries of the current platform, and highlight specialized enhancements for Product Management months ahead of the current product roadmap
Build and deliver a full picture of your customer’s technical profile as part of regular QBRs, including new data visualizations and self-service reporting takeaways that highlight technical usage and areas for improvement
Improve the process for staging, reproducing, and documenting platform behavior and customer issues to lead to quick resolutions, bug tickets, and new feature requests
Partner cross-functionally to track your customers’ ongoing set of technical issues and requests, including regularly staging, reproducing, and documenting platform behavior
Support cross-functional teams in demonstrating Drata’s value by broadly sharing learnings on current product features and behavior via technical documentation and enablement sessions, helping implement new discovery and onboarding processes, and solutioning best practices for unique and varying technical configurations
Serve as an escalation pathway for complex troubleshooting and issue resolution across the Enterprise customer segment
Mentor other Solutions Architects, Technical Support Representatives and Engineers, and Implementation Managers to grow their skills and experience
Qualification
Required
10+ years of post-sales experience in a Solutions Architect, Technical Account Manager, Customer Success Engineer, or equivalent role in B2B SaaS environments
Minimum 5+ years of experience in security or compliance related industries (e.g., SOC 2, ISO 27001, HIPAA, etc.) required
Proven success working with enterprise customers, including direct engagement with multiple C-suite stakeholders
Hands-on development experience with major cloud platforms such as AWS, Azure, or GCP
Working knowledge of desktop environments and machine architecture across Windows, macOS, Linux, and Chrome OS
Deep technical experience with REST APIs and JSON
Proficiency with JavaScript, NodeJS, TypeScript, ReactJS, Python, and scripting languages such as Bash, Shell, or Unix
Proven track record of collaboration with Sales, Sales Engineering, Customer Success, and Partner Integration teams
Demonstrated ability to build trust and influence cross-functional teams including Product Management, Engineering, QA, and Security
Benefits
Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success.
Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents.
Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance.
Family Support: Up to 16 weeks of paid parental leave (after six months of employment), along with a robust suite of family-support resources.
Growth & Development: Generous annual stipends for both professional and personal development.
Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery.
Company
Drata
Drata is a Trust Management Platform that automates compliance workflows, streamlines risk management, and continuous security assurance
501-1000 employees
H1B Sponsorship
Drata has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
Funding
Current Stage
Late StageTotal Funding
$328.24MKey Investors
ICONIQ GrowthNotable CapitalCowboy Ventures
2022-12-07Series C· $200M
2021-11-08Series B· $100M
2021-06-23Series A· $25M
Leadership Team
Daniel Marashlian
Co-Founder & CTO
Troy Markowitz
Co-Founder & Chief Operating Officer
Recent News
2025-11-29
2025-11-19
Company data provided by crunchbase