Hospitality Specialist jobs in United States
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National Life Group · 1 month ago

Hospitality Specialist

National Life Group is one of America’s fastest-growing insurance companies, providing families with stability since 1848. The Hospitality Specialist role focuses on delivering excellent customer service and maintaining high standards of cleanliness and presentation at the Guest House.

Health CareInsuranceLife Insurance
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Responsibilities

Ensures white-glove service through hospitality for guests
Cleans and organizes accommodations/rooms, public spaces as needed, maintaining high standards
Assists, as needed, with any preparations or setup needed for morning breakfast service, or other duties as assigned
Upholds and promotes National Life and Guest House Safety Standards and Protocols
Maintains a welcoming and safe environment
Maintains inventory of necessary cleaning and room amenity Communicates with supervisor on a timely basis of any updates/maintenance needs or supplies
Performs additional duties as needed
Becomes CPR trained (optional)

Qualification

Hospitality experienceCustomer serviceMicrosoft Office SuiteHousekeeping experienceCooking skillsProfessional appearancePositive attitudeProblem-solving abilitiesCommunicationAttention to detail

Required

This position requires a flexible schedule with the ability to work nights, evenings, days and some select weekends (rare) as occupancy changes
Proficiency in Microsoft Office Suite and the ability to learn other proprietary systems as assigned
Positive attitude and self-motivated
High level of independence and problem-solving abilities
Excellent communication skills
Professional Appearance
Attention to detail and a passion for quality and cleanliness
High school diploma, GED, or equivalent
Valid driver's license
Physical demands include lifting/moving objects up to 25 pounds

Preferred

Previous hospitality experience preferred or similar position
Experience in housekeeping and cooking (breakfast, some basic baking)
Becomes CPR trained (optional)

Benefits

401(k) eligibility
Various paid time off benefits, such as vacation, sick time, and parental leave
Discretionary annual incentive programs

Company

National Life Group

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National Life Group offers life insurance, and annuity products to help individuals, families and businesses pursue financial needs.