The Cooper ยท 9 hours ago
Care Team/Rooms PM
Charleston, SC
Full-time
Onsite
Entry Level
2+ years expThe Cooper is a hospitality company seeking a Care Team/Rooms PM to ensure proper maintenance and safety in accordance with hotel standards. This role involves performing general maintenance, troubleshooting issues, and providing excellent customer service to guests.
Hospitality
Responsibilities
Maintain accurate records on scheduled and unscheduled repairs
Perform general maintenance, preventative maintenance, inspections, and emergency repairs as assigned
Adhere to safety, security, and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures concerning the handling of guest room and master keys, security of boiler and electrical rooms and other engineering areas, proper storage of all chemicals, etc
Listen to and promptly act to resolve guest problems and complaints with a strong emphasis on customer service
Have intermediate experience troubleshooting and repairing electrical systems and plumbing systems, including drain line clearing
Have basic carpentry skills
Have strong mechanical skills for operation and repair of hotel equipment and possess the knowledge and ability to perform a variety of general maintenance repairs
Possess a strong drive to overcome roadblocks and complete all assigned and necessary tasks
Clean and organize engineering shop and spaces
Keeps Chief Engineer or Assistant Director of Engineering promptly and fully informed of all problems or unusual matters of significance so that prompt corrective action can be taken
Qualification
Required
Maintain accurate records on scheduled and unscheduled repairs
Perform general maintenance, preventative maintenance, inspections, and emergency repairs as assigned
Adhere to safety, security, and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards
Adhere to security procedures concerning the handling of guest room and master keys, security of boiler and electrical rooms and other engineering areas, proper storage of all chemicals, etc
Listen to and promptly act to resolve guest problems and complaints with a strong emphasis on customer service
Have intermediate experience troubleshooting and repairing electrical systems and plumbing systems, including drain line clearing
Have basic carpentry skills
Have strong mechanical skills for operation and repair of hotel equipment and possess the knowledge and ability to perform a variety of general maintenance repairs
Possess a strong drive to overcome roadblocks and complete all assigned and necessary tasks
Clean and organize engineering shop and spaces
Keeps Chief Engineer or Assistant Director of Engineering promptly and fully informed of all problems or unusual matters of significance so that prompt corrective action can be taken
Know how to operate hand and power tools (drills, saws, drain cleaners, pressure washing equipment and a wide variety of meters and testers)
Read manufacturer instructions, blueprints, diagnostic trees and the ability to discern various colors of electrical wiring
Make effective judgments on the various aspects of general repairs and maintenance and effectively solve guest and operational problems
Operate work order program to include detailed notes and status of tickets
Operate software programs that control HVAC and monitor central plant
Communicate effectively with other departments such as housekeeping and stewarding to work towards a common goal
Be flexible in scheduling
Be teachable, have drive to better oneself
High school diploma or equivalent
Minimum 2 years maintenance experience
Must be able to lift equipment, supplies, etc. of at least 75 pounds
Must be able to resolve problems, handle conflict, and make effective decisions under pressure
The role may require extended periods of time on your feet, especially during peak hotel hours or events
Clear vision is important for reading labels, instructions, blueprints, reports, analyzing data, and guest interactions
Good hearing is necessary for effective communication with team via radios, with colleagues, guests, and stakeholders
Frequently required to sit, climb or balance, stoop, kneel, crouch and crawl
Regularly required to climb ladders, stand, walk, talk and hear; frequently required to use hands to finger, handle, feel and reach with hands and arms
Company
The Cooper
Nestled on the emblematic Cooper River, The Cooper offers a unique haven where refined elegance, laid-back living, and impeccable service harmonize into a magnetic guest experience.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase