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City of Baltimore · 1 month ago

Director of Human Resources, Operations Officer V (NCS) - Baltimore City Fire Department

Baltimore, MD

Full-time

Onsite

Director/Executive

$94K/yr - $150K/yr

10+ years exp

The City of Baltimore is committed to social impact and community service, and is seeking a dynamic Human Resources professional for the Baltimore City Fire Department. The Human Resources Director will lead and oversee all HR functions, ensuring legal compliance and operational efficiency while providing strategic HR services aligned with departmental goals.

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Responsibilities

Managing the daily operations of the HR Section and providing expert HR guidance to an agency of approximately 1,700 public safety and civilian personnel

Leading strategic HR planning and implementing programs across all functional HR areas, including labor and employee relations; succession and workforce planning; leadership development; compensation; benefits; leave administration; EEO and diversity; ADA accommodations; employee health and wellness; policy and procedure administration; legal compliance; training; recruitment; and performance management

Partnering with BCFD leadership, the City of Baltimore Department of Human Resources, and other City agencies to deliver proactive, solution-oriented HR services aligned with Departmental strategy

Developing and managing programs, procedures, and processes to ensure operational efficiency, legal compliance, and alignment with HR best practices

Conducting investigations and preparing responses to complaints, including matters involving Title VII, ADA, and other Federal, State, and local employment laws. Responsibilities include data collection, analysis, report writing, and maintaining confidential records in accordance with governing law

Providing leadership guidance to ensure consistent interpretation, application, and compliance with HR policies, laws, and regulations

Advising leadership, managers, and supervisors on complex personnel matters

Maintaining effective leave management programs, including FMLA, workers’ compensation, and military leave for both uniformed and civilian employees

Developing and implementing recruitment strategies and programs to fill vacancies, apprenticeship pipelines, and high school engagement pathways

Maintaining effective and secure employee data and recordkeeping systems

Performing other related duties assigned

Qualification

Human Resources ManagementLaborEmployee RelationsWorkday ProficiencyEmployment Law KnowledgePolicy DevelopmentRecruitment StrategiesConflict ResolutionData ManagementDiscretionLeadership SkillsCommunication SkillsIntegrity

Required

Have a bachelor's degree in business administration, Public Administration, Management, or a related field from an accredited institution

Professional of Human Resources (PHR) or Senior Professional of Human Resources (SPHR) certification is required, unless the candidate possesses a Juris Doctor (JD) with practice experience in labor and employment law

Have ten (10) years of progressively responsible HR experience, including at least 4 years in a supervisory role

Demonstrated proficiency in Workday, including navigating modules related to recruitment, position management, candidate tracking, and reporting

Ability to manage and enhance HR workflows within Workday, ensuring accurate data entry, seamless workflow execution, and system-driven compliance across recruitment, performance management, and personnel actions

Expert knowledge of management principles and HR best practices, with strong competency across all HR functional areas

Expert knowledge of local, state, and federal employment laws

Strong conflict resolution and mediation skills

Ability to develop, implement, and evaluate HR policies, procedures, and programs aligned with organizational goals

Exceptional oral and written communication skills, including the ability to deliver effective presentations and training to diverse audiences

Ability to build trust, influence decisions, and maintain strong collaborative relationships at all levels of City government

Ability to manage multiple priorities and work independently in a fast-paced, flexible environment

Demonstrated leadership capabilities and experience developing HR staff

High level of personal integrity, discretion, and sound professional judgment

Ability to maintain strict confidentiality and demonstrate sensitivity in handling complex or sensitive matters