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Assurance Care & Support Services Inc · 1 month ago

Home Care Office Administrator / Manager

United States

Full-time

Remote

Mid, Senior Level

Assurance Care & Support Services Inc is seeking a Home Care Office Administrator / Manager to oversee the daily operations of their home care office. This role involves managing staff, coordinating client services, and ensuring compliance with regulations while fostering a supportive work environment.

Hospital & Health Care

Responsibilities

Oversee and manage the daily operations of the home care office to ensure smooth workflow and service delivery

Supervise office staff, caregivers, and administrative team to maintain compliance and efficiency

Coordinate client intake, assessments, scheduling, and care plan implementation

Ensure accurate documentation, client records, and billing in compliance with state and federal regulations

Support hiring, training, and performance management of caregivers and office staff

Monitor timesheets, payroll submissions, and ensure timely processing of staff payments

Act as a primary point of contact for clients, families, and support coordinators, addressing concerns promptly

Prepare reports for management, track agency performance, and assist with audits or licensing requirements

Implement and enforce company policies and procedures to meet quality standards

Manage office budgets, supplies, and resources effectively

Lead marketing, outreach, and relationship-building efforts to grow the agency’s client base

Foster a professional, supportive, and team-oriented office environment

Qualification

Office managementStaff supervisionClient coordinationRegulatory complianceBudget managementTeam leadershipCommunication skillsProblem-solving skills

Required