Deluxe · 15 hours ago
Product Management - Merchant Services
Deluxe is an industry-leading payment processing company that provides partners and merchants with powerful payment solutions. The Product Manager/Owner for Merchant Services will take end-to-end ownership of a moderately complex product or major feature, driving product performance and collaborating with cross-functional teams to ensure product success.
Email MarketingFinancial ServicesInformation TechnologyPaymentsSEOSmall and Medium BusinessesWeb Hosting
Responsibilities
Own end-to-end accountability for a low to moderately complex product or a significant or complex feature of a product
Develop and manage product roadmap, backlog, and driving performance against KPIs (financial and non-financial)
Provide clear guidance to Product Management and Development on customer needs and expected outcomes
Work with Product Development to manage delivery in line with priorities
Engage key stakeholders across the business to ensure product success
Responsible for overall product strategy and P&L, balancing investments (money, time, people) in short‐term tactical product improvements with long‐term strategic product investments to maximize ROI
Evaluate product performance, solicit feedback, integrate the voice of the customer into the product roadmap, and gather and present customer insights
Define, drive, and monitor product KPIs across the business
Engage with Product Development to guide the team and ensure business needs are met
Collaborate with Product Development for roll out and release
Qualification
Required
Bachelor's degree AND 2 years relevant experience; OR HS/GED AND 6 years relevant experience
Technical understanding of product and customer requirements
Successful track record in product development and product lifecycle management for multiple products lines
Experience developing, presenting and launching product lines
Experience collecting quantitative product data and metrics to under user behavior and discovering/evaluating product opportunities
Knowledge of major product lines and potential applications
Ability to perform quality assurance controls on product to drive product evolution
Experience in Team Development and Motivation
Experience with Financial Acumen
Must be 18 years of age or older
Preferred
Bachelor's Degree in Marketing or Business Management
2 years of experience in Product Management
Digital IQ and Technology Translator
Benefits
Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment, Adoption and Surrogacy Assistance
Tuition Reimbursement
Company
Deluxe
Deluxe is a finacial services company that provides financial institutions deepen customer relationships through technology solutions.
H1B Sponsorship
Deluxe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (22)
2023 (19)
2022 (9)
2021 (13)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Recent News
Government Technology US
2025-10-03
2025-10-02
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