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Inside Higher Ed · 1 month ago

Assistant Bursar

Bowie, MD

Full-time

Onsite

Entry, Mid Level

$75K/yr - $80K/yr

1+ years exp

Inside Higher Ed is seeking an Assistant Bursar to assist the University Bursar with oversight of technical functionality, policy, and procedures associated with Student Financials. The role involves ensuring timely and accurate application of charges and payments, maintaining data integrity, and providing optimal customer service to constituents.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Creating and maintaining a customer-centric environment

Help lead high-performing teams located within the Office of Student Accounts

Assist Bursar with supervising staff and overseeing the general day-to-day office operations

Assist with training staff in the Office of Student Accounts and the University Central Cashiers

Supports the University Cashier when necessary and organizes coverage of duties during the University Cashier's absence

Help develop and implement metrics to improve quality of work and operational efficiency

Collaborate with Financial Aid, Registrar, Admissions, Housing, Auxiliary, Wellness Center, and Enrollment Management to ensure timely and accurate application of charges and payments

Triages system errors, troubleshoots solutions and correspond with the Department of Information Technology when necessary

Manages daily integrity of students’ accounts for current and former students

Accountable for helping with Student Account inquiries & complaints and problem solves in a timely manner

Accountable for applying Student Financials PeopleSoft functionality and knowledge daily

Oversight of student account refunds, verifying calculations in accordance with Title IV monies, and processing timely student refunds weekly. Batches are processed frequently during aid disbursement periods

Accountable for exercising a general knowledge of financial aid , student records, and admissions functionality in relation to student financials' practices

Exercises knowledge of 1098-T tax forms and manage communication to account holders as necessary and assist with exporting data files to vendor

Reconciles, research, and resolves cashier’s payment issues

Act as an office liaison for responding to legislative, state, and other audit inquiries

Monitor the Student Accounts Office email inbox activity for response time

Monitor Virtual Appointment schedule and coverage

Other related duties as assigned

Qualification

PeopleSoftStudent FinancialsData processingAccounts reconciliationFinancial aid knowledgeAnalytical skillsMS WordMS ExcelCommunication skillsOrganizational skillsTime managementTeamwork