Cox Automotive Inc. · 1 month ago
Sr Vehicle Operations Logistics Specialist
Orlando, FL
Full-time
Onsite
Senior Level
$19.57/hr - $29.38/hr
5+ years expCox Automotive is seeking a Sr Vehicle Operations Logistics Specialist to advocate for clients and ensure exceptional service delivery. The role involves collaborating with various stakeholders to remediate issues, analyze operational metrics, and drive continuous improvement in logistics processes.
AutomotiveDigital MarketingE-CommerceMarketing
No H1B
Responsibilities
Serve as an advocate for our clients, auctions, carriers, and all beneficiaries of our product and service offering
Leverage relationships across Logistics, BPOs, and CAI to exceed client expectations and deliver an exceptional client experience
Responsible for remediating issues and addressing all escalations in a timely and effective manner
Work closely with carriers, drivers, BPO partners, and team members to deliver on client SLAs
Leverage tools, dashboards, and reports to create an exceptions-based approach to remediating out-of-compliance inventory and follow through to resolution
Communicate effectively and clearly articulate client needs; collaborate effectively in a cross-functional team setting to collectively exceed client expectations
Work closely with our DHL Control Tower to ensure seamless connectivity between Planners/Coordinators and field-based team in support of delivery and execution
Play key role in requirements gathering and operational capability identification in new lines of business and delivery of new products and services
Prepare, analyze, and present operational metrics and reporting for business reviews, operational performance reviews, and 'state of the business' discussions
Advocate continuous improvement and provide feedback and input into processes and systems enhancements to optimize workflows and introduce efficiency
Serve as the 'Go To' subject matter expert for your area of responsibility and book of business
Qualification
Required
High School Diploma/GED and 5 years' experience in a related field
Any level degree/certification beyond a HS diploma/GED in a related discipline and 3 years' experience
7 years' experience in a related field
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Company
Cox Automotive Inc.
Cox Automotive is the world’s largest automotive services and technology provider.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Scott LeTourneau
Executive Vice President & Chief Financial Officer
Roger Vidal
Vice President Of Engineering, Inventory Software Solutions
Recent News
2026-01-07
2026-01-03
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