IT, Client Technologies Administrator 2 jobs in United States
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Yale University · 1 month ago

IT, Client Technologies Administrator 2

Yale University is committed to contributing to a better tomorrow and is seeking a Client Technologies Administrator 2 to support faculty research applications and computational hardware. The role involves providing on-site administration, coordinating IT services, and managing new AI application projects within the university.

AssociationBusiness DevelopmentEducationMedicalSocial Entrepreneurship
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Provide on-site administration and support for domain specific applications and computational hardware and software used in faculty research which includes: desktops, laptops, server class computers, storage arrays, and tape backup libraries in laboratory and workgroup environments
Coordinate service with IT professionals from other units
Prepare documentation (procedural, planning, informational for team, as well as end users) to support functions specific to departments
Coordinate new AI application projects within both FAS and SEAS and ITS. Both providing instruction and insight to departments as well as creating the applications as needed
Responsible for the planning and delivery of customer support services including installation, consultation, troubleshooting, user assistance, and training
Resolve routine to moderately complex end-user issues in a timely manner through established protocol and troubleshooting; escalate as necessary
Provide guidance and explain policies and procedures to end-users
Install and configure software for network connectivity, backups, server access, etc. on user systems

Qualification

Client support servicesSoftware installationTroubleshootingAI application projectsDocumentation preparationUser assistanceTrainingNetwork connectivity

Required

Bachelor's Degree and two years of experience or equivalent education and experience

Company

Yale University

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Yale University is a research and education institution that prioritizes its students.

H1B Sponsorship

Yale University has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (355)
2024 (449)
2023 (214)
2022 (208)
2021 (190)
2020 (155)

Funding

Current Stage
Late Stage
Total Funding
$42.86M
Key Investors
Bezos Earth FundAlfred P. Sloan FoundationHyundai Hope On Wheels
2025-10-23Grant
2025-05-21Grant· $0.05M
2023-01-01Grant· $1.27M

Leadership Team

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Geoffrey Chatas
Senior Vice President for Operations
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Jack Callahan
Senior Vice President for Operations
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Company data provided by crunchbase