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Conifer Realty · 6 hours ago

Community Manager

Monroe, NJ

Full-time

Onsite

Mid, Senior Level

$65K/yr - $75K/yr

3+ years exp

Conifer Realty is a professional, service-oriented organization offering property management services. The Community Manager is responsible for overseeing all phases of on-site property operation, ensuring compliance with housing program requirements, and maintaining the property’s assets to company standards.

Building MaterialConstructionProperty ManagementReal Estate

Responsibilities

Train and be responsible for work performance by all team members under his or her direction. Be certain that all team members are properly certified as required

Will handle coaching, mentoring, all staffing functions as part of performance management tasks of team members in accordance with Conifer’s policy and under the direction of the Regional Manager and/or Vice President

Perform written evaluations of employees and make recommendations for salary increases and/or advancement, as required

Maintain accurate payroll records as required by Conifer

Maintain regular, predictable and timely attendance records of ALL team members daily

Adhere to all Company personnel directives as per the manual of policies and procedures

Market and approve/disapprove all applications for rental; prepare, process and sign all leases and related forms

Work effectively with local housing authority, if applicable, to ensure timely leasing and recertifying of applicants/residents

Ensure complete implementation and compliance with Tax Credit/DHCR/Section 8, and any other pertinent housing program requirements and directives as appropriate

Collect rents and handle delinquent accounts in a timely and efficient manner

Make bank deposits daily and/or as required

Maintain necessary records of all financial transactions of the property

Adhere to all appropriate Company accounting directives, including but not limited to:

Use of account numbers

Accounts payable system

The rent roll

Other monthly reports

Special accounting reports

In conjunction with Maintenance Supervisor, obtain competitive bids for work/improvements scheduled, and process bid packages by Company procedures, as required

In conjunction with Maintenance Supervisor, supervise outside contractors working on the property to assure contract compliance. Inspect onetime contractors’ work upon completion of each contract specification step

Handle all details of move-ins and move-outs, giving special attention to apartment inspection check lists

Ensure that residents are provided with a clean, safe and well-maintained community

Assist in development of annual budget; work within the established budget and notify the Regional Manager and/or Vice President of any possible variations

Work effectively with residents and resident organizations

Report accidents and emergency situations to the Corporate Office immediately and prepare the proper reports

Ensure that all maintenance requests are handled on a timely basis, and that residents are notified if parts must be ordered or if there is any other type of delay. Ensure that appropriate written records are kept of all maintenance work completed

Continually inspect property and improvements, recording deficiencies and taking the necessary action, within budgetary allocations. All apartment units are to be inspected by the Community Manager as per the schedule set forth and agreed upon with Regional Manager. All contractor work is to be inspected monthly for long-term contracts

Adhere to all maintenance and purchasing directives as per the policy and procedure manual, including, but not limited to:

Property inspections

Unit inspections

Maintenance work orders

Inventory control systems

Landscaping and grounds

Safety and safety meetings

Special maintenance items

Purchase requisitions and purchase order procedures

OSHA requirements; EPA requirements

Purchase of office supplies

Emergency on-call duties as required or assigned

Physical attendance at the assigned work locations during scheduled hours is essential

May be required to assist at other Conifer locations as needed

Other job-related duties as assigned

Qualification

Property management experienceCompliance knowledgeTeam supervision experienceYardi VoyagerAccounting experienceCustomer service skillsWritten/oral communicationOrganizational skillsProblem-solving skillsTeamwork

Required

Minimum 1-3+ years prior site management or apartment management housing experience, preferably in affordable housing

Minimum 1+ years team supervision experience including training and performance management skills

Minimum High School degree/GED equivalent required

Excellent interpersonal and customer service skills

Collaborative, friendly to effectively handle issues as they arise

Demonstrated excellent written/oral communication skills

Ability to exercise good business professionalism and business judgment at all times

Strong organizational, time management, and multi-tasking skills to meet required deadlines

Resourceful; effective problem-solving skills

Flexibility – able to prioritize projects and adapt work projects quickly when needed

Able to work both independently and a team

Positive outgoing attitude to assist residents, visitors, fellow employees, community representatives

Preferred

Compliance experience or knowledge (LIHTC, HUD-Sec. 8, RD, others) strongly preferred

Demonstrated prior customer service or sales experience a plus

Strong MSOffice skills (Word, Excel, PowerPoint, Outlook) for effective communications

Yardi Voyager experience desired or other accounting or housing software programs a plus

Accounting experience with budgeting, accounts receivable & payables, variance analysis strongly preferred

Associates Degree in Business or some college desired; Bachelors' degree a plus

Certifications Preferred or willing to obtain: Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), LIHTC (Low Income Housing Tax Credit) Certification - Minimum 2 years experience, S.T.A.R. Training

Minimum 3 years property management experience