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Chase · 1 month ago

Corporate Internal Communications Executive Director

237 Park Ave, New York, NY, 10017, US

Full-time

Onsite

Senior Level, Lead/Staff

$157K/yr - $245K/yr

10+ years exp

Chase is a leading financial institution seeking a Corporate Internal Communications Executive Director to lead internal communications for Internal Audit and Compliance functions. The role involves developing strategies to enhance employee understanding of their impact and reinforcing the firm's culture while advising senior leaders on communication practices.

BankingFinancial Services

Responsibilities

Serve as a trusted advisor to senior leaders, providing counsel on communication best practices, change management and crisis response

Develop and implement comprehensive internal communications strategies that align with business goals

Master and advance key internal communications channels, including broadcast email, intranet, Microsoft Teams communities, town halls and leadership offsites

Champion the use of large language models to enhance communications and deliver innovative, efficient solutions at scale

Collaborate with key internal partners – including other Communications teams, Business Management and Human Resources – to effectively support the two organizations

Measure and track key metrics – including employee opinion survey scores and channel engagement rates – to monitor results and identify areas for improvement

Qualification

Corporate internal communicationsStrategic communicationGenerative AI skillsStorytelling expertiseIndustry knowledgeProject managementLeadership

Required

10+ years of experience in corporate internal communications

Strategic communication: Ability to develop and implement cohesive and effective communication strategies that resonate with key audiences. Excellent writing and editing abilities and verbal communications skills, with demonstrated ability to influence C-suite leaders

Leadership: Passion for motivating and coaching matrixed direct reports

Storytelling expertise: Demonstrated ability to simplify complex topics and develop narratives that support business goal

Generative AI skills: Knowledge of best practices for leveraging large language models for human-in-the-loop content creation and brainstorming

Project management: Excellent organizational skills, adept at managing multiple high-priority initiatives in a fast-paced environment

Industry knowledge: In-depth understanding of the financial services industry, particularly regulatory consideration