Customer Service Lead - Part-Time jobs in United States
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Burlington Stores, Inc. · 2 hours ago

Customer Service Lead - Part-Time

Burlington Stores, Inc. is a rapidly growing brand seeking a Customer Service Lead to join their team. The role involves leading day-to-day customer service initiatives, motivating associates, and ensuring a customer-first focus while providing a positive shopping experience.

ApparelE-CommerceRetail

Responsibilities

Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team
Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism
Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions
Coordinate meal and break periods and monitor schedule adherence

Qualification

Customer serviceLeadership skillsRetail experienceTeam motivationProblem-solving

Required

Strong leadership skills
Friendly, outgoing demeanor
Interest in retail
Ability to thrive in a fast-paced environment
Ability to work a flexible schedule including early mornings, nights, weekends and holidays as required
Ability to lift and move boxes weighing 40 lbs. or more
Ability to stand and walk for extended periods of time

Benefits

Medical coverage
401(k) plan
Paid time off
Paid holidays
Paid sick time

Company

Burlington Stores, Inc.

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Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer.

Funding

Current Stage
Public Company
Total Funding
unknown
2013-10-07IPO
2006-01-18Acquired

Leadership Team

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Travis Marquette
President, Chief Operating Officer
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Durand Guion
Senior Vice President, Fashion
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Company data provided by crunchbase