Apply on Employer Site

VAT GROUP · 8 hours ago

Sales Operations Manager

San Jose, CA

Full-time

Hybrid

Mid, Senior Level

VAT GROUP is a leading international developer and manufacturer of high-performance vacuum valves and sealing technology. The Sales Operations Manager will oversee order management and inventory for a key account, collaborating with various departments to ensure efficient processes and strong leadership within a diverse team.

Machinery Manufacturing

Hiring Manager

Sorina Popa

Responsibilities

Be the main escalation point for all delivery and order management topics and work together with counterparts at the global VAT facilities to resolve issues quickly and pragmatically

Demonstrate a high level of professionalism and integrity in all interactions with customers and internal stakeholders, in line with VAT corporate expectations

Responsible for implementing efficient demand signal processes and programs that ensure accurate information flows between customer dashboards and VAT ERP systems

Drive reliable monthly forecasting for discrete and consignment orders for a major Semiconductor OEM account

Manage a diverse team of both direct and shared customer service resources, including goal setting and team development plans

Maintain accurate inventory records through monthly soft inventory processes, and periodic physical inventory audits

Define and sustain appropriate finished good inventory levels to support VAT KPI’s while maintaining continuity of supply for a high churn Semiconductor OEM account

Prepare and present executive level presentations, summary reports, spreadsheets, charts and analysis of data from multiple sources for internal and external use

Drive projects through to completion in a globally matrixed company

Qualification

Order managementInventory managementBusiness process engineeringMicrosoft ExcelSemiconductor industry experienceLeadership abilitiesInterpersonal skillsOrganizational skillsCommunication skillsProblem-solving skills