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Community Veterinary Partners · 2 hours ago

Veterinary Customer Service Representative F/T P/T

Shelton, CT

Full-time

Onsite

Entry Level

1+ years exp

Community Veterinary Partners is a full-service small animal hospital located in Shelton, Connecticut, dedicated to providing compassionate veterinary care. They are seeking an experienced veterinary receptionist to deliver outstanding service while managing client interactions and supporting the veterinary team.

Health CareHospitalService Industry

Responsibilities

Greet clients and pets warmly, ensuring a positive experience from check-in to check-out

Manage phone calls, appointment scheduling, and client communications

Maintain accurate and organized patient records and client files

Process payments and assist with billing inquiries

Coordinate with veterinarians and technicians to ensure a smooth daily workflow

Provide compassionate support to clients during both routine visits and emotional situations

Qualification

Veterinary receptionist experienceCornerstone veterinary softwareCustomer service skillsMultitasking abilitiesCompassionate approachProfessional demeanorInterpersonal communicationOrganizational abilitiesDetail-oriented