Turnberry Solutions · 10 hours ago
Senior Network Associate
Arlington, VA
Contract
Onsite
Mid, Senior Level
$60K/yr - $90K/yr
2+ years expTurnberry Solutions is a company focused on delivering exceptional digital experiences through technology and strategy. As a Senior Network Associate, you will provide technical support and administration for network operations, ensuring systems performance and security while collaborating with IT teams to improve processes.
ConsultingManagement Consulting
Responsibilities
Provide 1st level technical support to include server, software, and hardware maintenance, and monitor all environments
Perform analysis on systems data (CPU performance, space availability, etc.) reports findings, and recommend improvements to senior engineer
Deploy servers and perform hardware maintenance
Apply software/security patches
Perform other system administration tasks as assigned and in coordination with Senior Systems Engineers with little or no assistance
Diagnose, resolve, or escalate problems
Contact vendors when necessary for hardware maintenance
Answer after hours help desk calls, assist customers with software installations, password resets, and connectivity to network
Monitor the mainframe and network production environments and resolve or escalate problems as necessary to on call IT personnel
Verify that production schedules/processes execute successfully on all platforms as required per documentation
Complete daily logs, documenting all problems, calls to support staff, resolution and sends out to IT staff
Communicate status of work in progress, production environment, and all issues, etc. to next shift
Verify all applicable production applications are available
Evaluate network, mainframe, server, and or telecommunications systems performance against service levels and recommend changes
Open/close Network Operation Center tickets when problems occur, include details and resolution
Provide production control/scheduling support
Implement jobs, source code, and processes from test environments to production on all platforms (mainframe, open systems)
Schedule production jobs and processes across all platforms in scheduling application
Communicate effectively with IT peers to ensure scheduling is accurate
Evaluate and test all jobs/processes for scheduling, resolving scheduling conflicts
Keep all documentation for production schedules/processes up to date for IT
Administer network monitoring tools
Create and update alerts in network monitoring applications as requested by developers or technical services
Communicate effectively with IT peers to ensure alerts are accurate
Increase knowledge of internal and external technologies
Attain one industry recognized certification or recertification every two years or as needed
Improve various processes by working within the IT team structure
Plan, coordinate, and implement new procedures and technologies in order to continually improve Network Operations
Responsible for the proper security and disposal of any confidential information that he or she may possess in the course of performing this position’s job duties, in accordance with Personnel and Administrative Policy and HIPAA Privacy and Security Policies and Procedures Manuals
Qualification
Required
High School/GED and/or Technical Diploma/Certificate
2 + years Operations experience in a multi-vendor data center desired
2+ years proven experience with cross platform scheduling packages desired, such as Control M, JobTrac, CA Scheduler
Demonstrates analytical skills and problem-solving skills
Organizational and multi-tasking skills
Demonstrates initiative, is conscientious, and provides complete follow-through on all areas of responsibility
Highly self-motivated with the ability to work independently with minimal supervision or in a team environment
Excellent troubleshooting and analytical skills that lead to proactive solutions
Ability to adapt to change
Experienced innovator
Demonstrates leadership skills and motivates and trains team members
Commitment to learning
Ability to communicate, both verbally and in writing, with a diverse membership, employees and/or vendors in a clear and precise manner
Ability to use Microsoft Office tools (Excel, Word, Outlook, Power Point) and to operate various office equipment such as personal computer, copier, printer, fax machine or other job-related equipment
Ability to provide service excellence by building relationships, being resourceful, responsive and respectful
Ability to report to the office when required
Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal and extensive reading
Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
Preferred
Proven technical background of open system architectures preferred
Benefits
Comprehensive healthcare package (medical, dental, vision)
Disability and group term life insurance
Health and flexible spending accounts
Utilization bonus
401(k) with match
Flexible time off for salaried employees
Parental leave for salaried employees
Flexible work arrangements
Company
Turnberry Solutions
Turnberry Solutions is a business and technology consulting and implementation firm that believes brilliant strategy only matters when paired with excellent execution.
1001-5000 employees
H1B Sponsorship
Turnberry Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (17)
2023 (21)
2022 (28)
2021 (27)
2020 (57)
Funding
Current Stage
Late StageLeadership Team
Joe Rose
Co-Founder
Michael Kucza, CPA
Chief Financial Officer
Recent News
2024-01-03
Business Journals
2022-12-13
Company data provided by crunchbase