Info Origin Inc. · 1 month ago
4944 IT System Administrator III
Harrisburg, PA
Contract
Onsite
Mid Level
$53/hr - $59/hr
4+ years expInfoorigin inc is seeking an IT System Administrator III to join the Edge Networking team within the Bureau of Infrastructure under the Pennsylvania Office of Administration. The role involves providing technical support for planning, designing, maintaining, and integrating local and wide area network infrastructure for various agencies within Pennsylvania.
Information ServicesInformation TechnologySoftware
Responsibilities
Installs, configures, maintains, and manages network infrastructure consisting primarily of switches, routers, firewalls, Silver Peak SD-WAN edge appliances, wireless infrastructure, cellular-based appliances, and all associated hardware and software
Performs network management functions utilizing various industry tools to monitor, test, verify, troubleshoot, and resolve complex network problems by working with users, service providers, business partners, and others to resolve problems
Assists the Edge Networking team in the planning and design of LAN/WAN network architecture including:
· Network bandwidth analysis and capacity planning
· Detailed specifications and schematic engineering drawings for network enhancements and modifications
Assists in the execution of planned deployments and upgrades and supports change management efforts within the edge networking group
Coordinates change management efforts with agency and other edge networking teams
Participates in Service Now trouble ticket resolution and reporting
Ensures that assigned edge networking trouble tickets or incidents follow established processes and are fully documented within Service Now
Assists with tier 2 support for widespread events/ incidents to customers and other networking teams as needed
Proactively identifies and troubleshoots issues related to complex network problems and works them to resolution, including communication to other networking teams
Participates with the Edge Networking team in the evaluation of, and makes recommendations on, new and emerging technologies as part of the ongoing hardware refresh cycles
Evaluates current and future network needs and prepares technical solutions and recommendations
Reviews the development of configuration standards
Assists in the design of highly complex networks as well as makes recommendations to optimize the edge network for maximum efficiency
Ensures that all existing and new networks meet or exceed the security requirements set forth by OA
Assists in the creation of Visio diagrams of the edge network to document new and existing network elements, especially those deemed specialty/ field networks
Maintains documentation for the configuration of network components including setup, installation, and overall deployment of network hardware and software
Supports remote IT staff with network-related issues and deployments
Supports agency operations staff and business partners with network-related issues as needed
Communicates effectively both verbally and in writing with other employees, vendors, and business partners
Maintains an understanding of various routing protocols
Maintains a working knowledge of network monitoring tools and automation
Performs other duties as required
Qualification
Required
Numerous years of experience in a large environment
Ability to communicate well
Installs, configures, maintains, and manages network infrastructure consisting primarily of switches, routers, firewalls, Silver Peak SD-WAN edge appliances, wireless infrastructure, cellular-based appliances, and all associated hardware and software
Performs network management functions utilizing various industry tools to monitor, test, verify, troubleshoot, and resolve complex network problems
Assists the Edge Networking team in the planning and design of LAN/WAN network architecture
Assists in the execution of planned deployments and upgrades and supports change management efforts within the edge networking group
Coordinates change management efforts with agency and other edge networking teams
Participates in Service Now trouble ticket resolution and reporting
Ensures that assigned edge networking trouble tickets or incidents follow established processes and are fully documented within Service Now
Assists with tier 2 support for widespread events/ incidents to customers and other networking teams as needed
Proactively identifies and troubleshoots issues related to complex network problems and works them to resolution
Participates with the Edge Networking team in the evaluation of, and makes recommendations on, new and emerging technologies
Evaluates current and future network needs and prepares technical solutions and recommendations
Reviews the development of configuration standards
Assists in the design of highly complex networks as well as makes recommendations to optimize the edge network for maximum efficiency
Ensures that all existing and new networks meet or exceed the security requirements set forth by OA
Assists in the creation of Visio diagrams of the edge network to document new and existing network elements
Maintains documentation for the configuration of network components including setup, installation, and overall deployment of network hardware and software
Supports remote IT staff with network-related issues and deployments
Supports agency operations staff and business partners with network-related issues as needed
Communicates effectively both verbally and in writing with other employees, vendors, and business partners
Maintains an understanding of various routing protocols
Maintains a working knowledge of network monitoring tools and automation
Perform other duties as required
Obtain and maintain CJIS clearances
Operate telephones/cell phones
Operate a PC and peripherals/ servers and network components
Operate motor vehicles and maintain a valid PA driver's license
Excellent oral and written communications skills using the English language
Read and comprehend technical literature
Lift equipment up to 40 pounds
Ability to assess issues/problems and make appropriate decisions for resolution
Stay current with new and emerging network-related trends and technologies
Provide outstanding customer service
Network Switching required 4-5 years
Network Routing required 3-4 years
Preferred
CCNA and CCNP certificates or higher are preferred
CCNA desired 2-3 years
CCNP beneficial 1-3 years
SD-WAN beneficial 2 years
Company
Info Origin Inc.
Info Origin is a global provider of information technology consulting, application development and software engineering services.
51-200 employees
H1B Sponsorship
Info Origin Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2022 (4)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
A
Ashish kumar Chauhan
Co-Founder and President
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