Upstart · 5 hours ago
Business Analyst, Lending Partnerships
Columbus, Ohio Metropolitan Area
Full-time
Hybrid
Entry, Mid Level
$79K/yr - $90K/yr
2+ years expUpstart is a leading AI lending marketplace focused on reducing the cost and complexity of borrowing for Americans. The Business Analyst role involves supporting banks and credit unions by analyzing data, managing reporting tasks, and collaborating across teams to enhance operational efficiency.
Artificial Intelligence (AI)AutomotiveConsumer LendingCreditFinancial ServicesFinTechLendingMachine LearningPersonal Finance
Responsibilities
Respond promptly and professionally to partner requests, resolving questions about reports, access, and data accuracy
Support monthly reporting delivery across lending partners, ensuring reports are accurate, consistent, and delivered on schedule
Manage administrative tasks such as user access, password resets, and data visibility permissions across systems and teams
Coordinate with internal teams (Finance, Compliance, and Product) to resolve reporting and reconciliation discrepancies
Pull and analyze key metrics (e.g., ticket creation, completion trends, and partner activity) to identify inefficiencies and recommend improvements
Use SQL and data visualization tools (Tableau, Looker, or Power BI) to generate insights that enhance partner and internal team performance
Assist with reconciliation and financial reporting tasks, such as loan balances, remittances, and quality assurance
Identify opportunities to streamline workflows and improve reporting accuracy and timeliness
Collaborate across teams to ensure operational readiness for new product launches and system updates
Help document and enhance internal processes to improve scalability and partner satisfaction
Support new initiatives and one-off projects as the business evolves, demonstrating adaptability and ownership in ambiguous situations
Communicate project results and findings clearly to both technical and non-technical audiences
Qualification
Required
2+ years in a business analyst, operations, or strategy role; experience in fintech, banking, or financial services strongly preferred
Bachelor's degree in Business, Economics, Finance, or a related field preferred
Proficiency in Google Sheets or Excel
Experience working with SQL or data visualization tools such as Tableau, Looker, or Power BI
Preferred
Demonstrated ability to work cross-functionally in a collaborative, fast-paced environment
Comfort with ambiguity and shifting priorities
Entrepreneurial mindset: curious, resourceful, and proactive
Familiarity with financial services, fintech, or consumer lending industries
Benefits
Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)
Company
Upstart
Upstart (NASDAQ: UPST) is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit.
1001-5000 employees
H1B Sponsorship
Upstart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (68)
2024 (67)
2023 (85)
2022 (85)
2021 (42)
2020 (15)
Funding
Current Stage
Public CompanyTotal Funding
$3.36BKey Investors
CastlelakeProgressiveRakuten
2025-11-06Post Ipo Debt· $1.5B
2025-09-05Post Ipo Debt· $320M
2025-08-12Post Ipo Debt· $600M
Leadership Team
Dave Girouard
Founder & CEO
Paul Gu
Co-Founder
Recent News
The Motley Fool
2026-01-23
Business Wire
2026-01-22
The Motley Fool
2026-01-03
Company data provided by crunchbase