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Freeman Company · 3 days ago

Labor & Employee Relations Manager

Orlando, FL

Full-time

Hybrid

Senior Level

5+ years exp

Freeman Company is a global leader in events, dedicated to redefining live experiences. The Labor and Employee Relations Senior Manager will serve as a strategic partner to the HR Business Partnership team and business leaders, managing labor and employee relations activities and providing guidance in areas such as union-management relations and workplace investigations.

Event ManagementEvents

Responsibilities

Develop effective relationships with the HR Business Partnership team to promote positive employee relations throughout the organization and ensure a high level of employee satisfaction and engagement

Partner with the HR Business Partnership team in conducting investigations and provide guidance to facilitate prompt and effective resolution of workplace concerns

Conduct routine-to-highly complex investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and procedures

Communicate regularly regarding pending investigations and provide timely investigation reports with supporting documentation for all completed investigations

Work collaboratively with business leaders and union partners to guide the timely and effective resolution of grievances and potential arbitrations to ensure consistency in decision-making and outcomes to reduce potential liability for the company

Analyze collective bargaining agreements and develop interpretation of intent, spirit, and terms of the contract to guide management in the development and application of labor relations policies and practices

Partner with business leaders in labor contract negotiations and/or serve as a resource to negotiators by providing information on provisions of the collective bargaining agreement and the significance of proposed changes

Design and deliver labor and employee relations focused training and materials

Responsible for tracking and updating data across various platforms and databases, ensuring the accuracy and consistency of information

Collaborate with Finance/Payroll to manage labor costs, benefits, and payroll administration

Analyze labor and employee relations trends to develop proactive strategies, solutions, programs, and policies

Assist with the preparation and response to federal and state administrative charges (i.e., EEOC, NLRB, etc.)

Participate in projects led by the Legal team, as needed

Qualification

Labor relationsDispute resolutionInvestigation skillsCollective bargainingData analysisMicrosoft OfficeProject managementCustomer serviceLabor lawsKronosSAPSHRM certificationInterpersonal skillsCommunication skills

Required

Bachelor's Degree in business administration, human resources, or related field or equivalent experience

Five (5) years of experience in human resources or operations management environment with a strong preference for specific experience in labor relations and dispute resolution processes

Experience working with small to large union groups

Strong investigation skills

Ability to analyze, interpret, and apply provisions of collective bargaining agreements effectively

Knowledge of grievance and arbitration procedures related to collective bargaining agreements

Excellent interpersonal, communication, and customer service skills that establish collaborative working relationships

Demonstrated project management skills with the ability to multi-task and balance numerous priorities in a fast-paced, deadline-oriented environment

Ability to compile and analyze complex data

Current knowledge of applicable federal, state, and local laws and regulations

Proficiency with Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word, as well as Kronos and SAP