DHL Global Forwarding · 4 weeks ago
Integrated Warehousing Services - Director of Warehousing Product Development EAST
DHL Global Forwarding is the world’s leading logistics provider with operations in over 220 countries. They are seeking a Director of Warehousing Product Development to manage and coordinate sales opportunities to grow their Integrated Warehousing Services division.
AccountingConsultingFinancial ServicesInformation Technology
Responsibilities
Develop opportunities to increase our warehousing capacity and capabilities in the region
Communicate warehousing capacity and capabilities to sales teams and other internal stakeholders
Manage a sales goal driven pipeline
Manage multiple Requests For Quotations (RFQ’s) at a time
Manage daily inquiries and ad-hoc quote requests
Generate customer quotations and proposal responses with IWS tools
Negotiate rates with customer and warehousing provider
Work with DHL Legal and Risk teams in negotiating contract terms
Manage call schedules directly or through sales owners
Maintain a prompt email response time and consistent communication
Act as high level escalation/subject matter expert for your accounts
Ensure onboarding calls are scheduled
Ensure the warehousing provider provides a list of needed actions to the customer
Ensure the customer is returning the required information timely
Create billing template and communicate new account to billing team
Work with warehouse or 3PL manager to onboard the facility
Qualification
Required
Excellent written and verbal communication skills
Contract logistics experience required
Ability to manage multiple projects at the same time with different deadlines
Excellent customer service skills including an understanding of how to de-escalate situations
Proficiency in Microsoft Office Applications including 365: Outlook, Word, PowerPoint and Excel
Solid understanding of Warehousing operations & sales
Experience with customer Onboarding and project management
Benefits
Compensation: Competitive base salary plus role dependent performance-based incentives.
401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
Vision: Optional coverage for exams, frames, and contacts.
Dental: Optional coverage for preventive, basic, and major services.
Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.