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Carolina Handling · 1 month ago

Field Service Technician/Mechanic

Macon, GA

Full-time

Onsite

Entry, Mid Level

1+ years exp

Carolina Handling is a privately held company established in 1966, serving as the exclusive Raymond Solutions and Support Center in the Southeast. They are seeking experienced Field Technicians to troubleshoot and repair electro-mechanical equipment, ensuring customer satisfaction and maintaining a professional demeanor while working in a team environment.

AutomotiveInformation Technology

Growth Opportunities

Responsibilities

To troubleshoot electro-mechanical problems, installations, and perform unscheduled repairs and scheduled maintenance on equipment based on customer demand and need. To provide complete customer satisfaction in a polite and professional manner while working in a Team environment

Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct the situation to customer

Exhibits a professional demeanor, promotes goodwill between the company and customers by providing a superior level of customer service

Performs necessary repairs to correct analyzed situations in a professional and productive manner

Performs scheduled maintenance on equipment for contracted customers according to Carolina Handling Scheduled Maintenance policies and procedures and proactively addresses needed repairs with customer

Maintains parts and supplies inventory in service van and maintain van service

Responsible for following customer's safety and housekeeping guidelines when performing repairs at customer site

Performs other duties as assigned