Apply on Employer Site

Walmart Canada · 1 month ago

Principal Technical Program Manager, GenAI Mobile

United States

Full-time

Remote

Lead/Staff

$143K/yr - $286K/yr

8+ years exp

Walmart Inc. is a leading retailer seeking a Principal Technical Program Manager to lead complex, large-scale programs focused on Generative AI solutions. This role involves managing cross-functional dependencies, driving technology solutions, and mentoring team members to enhance customer experiences across mobile applications and the web.

DeliveryRetailShopping

No H1B

Responsibilities

Lead large-scale, cross-functional technical programs that deliver innovative, customer-centric technology solutions

Define technical program goals, delivery milestones, dependencies, and success metrics across multiple workstreams

Translate product and business requirements into technical execution plans, collaborating closely with engineering and architecture teams

Build strong relationships with internal stakeholders and external partners to accelerate Walmart’s Generative AI (GenAI) capabilities, especially in support of Sparky, our next-generation AI assistant

Navigate ambiguity with confidence, driving clarity and structure in fast-paced, evolving environments

Use tools like Jira, Confluence, and Airtable to manage workflows, track progress, and communicate effectively

Mentor and coach junior technical program managers, contributing to the growth of program management practices across the organization

Communicate technical program status, risks, and trade-offs to stakeholders at various levels, using data-driven insights to influence decisions

Apply deep knowledge of Agile methodologies and risk/change management practices to ensure successful delivery

Drive delivery of innovative GenAI capabilities that enhance customer experience and associate productivity

Manage dependencies and risks across multiple technical programs and teams

Collaborate with geographically distributed teams, including offshore and vendor partners

Support Walmart’s mission to deliver best-in-class technology at scale through Sparky and other AI initiatives

Qualification

Technical Program ManagementGenerative AI (GenAI)Agile MethodologiesPMP CertificationSoftware Portfolio ManagementStakeholder EngagementRisk ManagementData GovernanceModel LifecycleEthical ConsiderationsDigital AccessibilityCross-functional CollaborationMentoringCommunication SkillsTechnical Leadership

Required

Bachelor's degree in Computer Science, Engineering, or related field

10+ years of experience in technical program management or engineering leadership

Experience managing large software portfolios and collaborating across business and technical domains

Understanding of the nuances of deploying AI/ML solutions at scale, including data governance, model lifecycle, and ethical considerations

Ability to build alignment across diverse teams and influence without authority

Ability to seamlessly shift between strategic planning and tactical execution

Hold a PMP certification or equivalent experience

Engineering background or experience leading technical teams

Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 6 years' experience in engineering, engineering program management, technical program management, product management, or related area

Option 2: 8 years' experience in engineering, engineering program management, technical program management, product management, or related area

Preferred

Master's degree in a technical field

Experience in retail or e-commerce domains

Background in engineering or technical leadership

Certification in Project Management

Master's degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 4 years' experience in product design

Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly

Knowledge of accessibility best practices